Nicola Roppolo

Creating an efficient staff planning, Responsibility for the conformity of labor legislation, Constant further development of operational planning, Work closely with the Business Navigator and the HR Manager, Creating relevant indicators from different sources, Responsibility for the achievement of productivity objectives, Support of actions to improve performance Recognize and eliminate costs traps Develop and track various reports and key figures Regular tracking of key performance indicators

Editing customer inquiries, Planning of kitchens, Creating offers and orders, Warranty and complaints handling, Scheduling and monitoring incl. quality control, Responsibility for the entire order processing, Active contact with customers as well as internal and external partners, Responsible for creating and revising all working papers, documentations and customer forms for the kitchen team as well as customers, partners and the stores

Advice and support for customers, Ensuring a durable goods dominance, Care of exhibition and sales area, Entry of customer orders, Responsibility for compliance with the basic requirements such as order and cleanliness

Telephone and written support of wholesalers and trade customers, Administrative support within the sales force management: visit reports, evaluation of goal achievement, expense control, processing of orders, Enter dates and manage the customer conditions of wholesalers, Maintenance of customer master data in SAP R/3, Care of the complaints management, create statistics and customer mailings, Sales Operation Planning for retailers, Responsibility for a smooth and focused flow of daily business

Apprenticeship as commercial employee in the following areas: Training and staff development, Communication und sponsorship, Salary administration and social insurance, Informatics, Managerial accounting, Sales and Marketing

Personalmarketing, Personalentwicklung, Arbeitsrecht, Sozialversicherung, Gehaltswesen, Kommunikations- und Sozialkompetenz, Personaladministration, Grundlagen HR-Management

Wirtschaft und Gesellschaft, Finanzbuchhaltung, Fremdsprachen (Englisch und Französisch), Branche, Informatik