Paulo Bonifácio
Angestellt, Salesforce consultant., Familiprix
Geneva, Schweiz
Über mich
-SAP Certified SAP CRM and S/4 HANA Services Functional Consultant over 12 years’ experience and high qualification in projects of Customer Relationship Management. Significant training in managing implementation of projects Full, covering all phases of implementation; Business Blueprint, Design and Integration Solutions, Unitary Test and Integration Test. Strong knowledge in managing the processes and delivering all the projects assign to him, using mainly standard methodologies of SAP in Brazil, Germany Canada and Switzerland – SAP Solution Manager. Experience with SAP CRM Projects from version 5.0 through 7.0 Enhancement Package 1.0, 2.0 3.0. S/4 HANA Services (Service contract, Service request, Service order and Repair) and Customer Management (S4CRM) version 1909 and 2020 and 2021 on-premise. -Salesforce Certified Salesforce Functional Consultant over 5 years’ experience with Sales cloud, Service cloud, Field service and Marketing cloud projects in Brazil and Canada.
Werdegang
Berufserfahrung von Paulo Bonifácio
Bis heute 2 Jahre und 4 Monate, seit Feb. 2022
Salesforce consultant.
Familiprix
Bis heute 12 Jahre und 4 Monate, seit Feb. 2012
SAP CRM | SAP S/4 HANA Services | Salesforce | Service Cloud | Marketing Cloud
Canada Inc.
5 Jahre, Juni 2018 - Mai 2023
Functional Consultant SAP S/4 HANA Service and Salesforce
LGS - une société IBM
2 Monate, März 2019 - Apr. 2019
Salesforce Functional Consultant
Tech6 Consultancy
Salesforce consultant responsible for creating and customizing new features.
3 Jahre und 1 Monat, Juni 2015 - Juni 2018
SAP CRM Functional Consultant
T-Systems do Brasil
SAP CRM Consultant responsible for configure and enhance the following scenarios:Accounts and Contacts Management, Complaint Management, Activities Management, Opportunities Management, integration with SAP ECC and SAP Hybris
5 Monate, Mai 2015 - Sep. 2015
SAP CRM Consultant
Tech Mahindra
SAP CRM Consultant responsible for covering the following scenarios: Interaction Center Services, Accounts and Contacts Management, Service Request Management, Complaint Management, Activities Management, Opportunities Management and Customer Segmentation. SAP CRM 7.0 EHP2 integrated with SAP ECC and IS-M 6.0
3 Jahre und 3 Monate, März 2012 - Mai 2015
SAP CRM Consultant
Bluelean
SAP CRM Consultant responsible for configure and enhance the following scenarios: Interaction Center Services, Accounts and Contacts Management, Service Request Management, Complaint Management, Activities Management, Opportunities Management, integration with SAP ECC
2 Jahre und 1 Monat, März 2010 - März 2012
SAP CRM Consultant
Accenture do Brasil
SAP CRM Consultant responsible for configure and enhance the following scenarios: Interaction Center Services, Accounts and Contacts Management, Service Order Management, Activities Management, integration with SAP ECC and SAP CCS
Ausbildung von Paulo Bonifácio
- Bis heute
System Analysis
Anhanguera Educacional
Sprachen
Portugiesisch
Muttersprache
Englisch
Fließend
Französisch
Fließend
Deutsch
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