Phillip Muriithi
Angestellt, Branch Manager, Multichoice Kenya Limited
Nairobi, Kenia
Über mich
I have extensive experience in Customer Service Leadership with proven track record in Customer Service Management, Customer Journey ownership, People Management, Business Process planning and implementation and Performance Management I am known - by clients and colleagues alike - for delivering remarkable outcomes to CX initiatives of various organizations. Specialties: Customer Service, Customer Experience, Customer Success and People Management
Werdegang
Berufserfahrung von Phillip Muriithi
Bis heute 7 Jahre und 7 Monate, seit Nov. 2016
Branch Manager
Multichoice Kenya Limited
Drive Business growth through stakeholder B2B management, • Formulation, implementation, and execution of market strategy, to strengthen brand presence and Brand recognition • Embed a customer centric environment within the Branches • Drive innovative customer Service initiatives that continually drive a customer centric culture • Manage team Members to ensure effective Delivery of Business Unit objectives
Sprachen
Englisch
Fließend
kiswahilli
Muttersprache