Piya Das

Author installation and setup guides, online help, administrator guides, API guides, technical specifications, user guides, white label guides, release notes, and product roadmaps. Develop XML DITA structured topics such as conceptual, reference, and procedural and DITA Maps. Create product documentation roadmaps for new products by liaising with product managers and stakeholders. Create and review API documentation for external clients as well as internal development teams.

Created online help resources, installation guides, administrator guides, technical specifications, and release notes for various product teams in an Agile development environment using 4-week and quarterly development sprints. Developed XML DITA structured topics such as conceptual, reference, and procedural topics. Constructed user interface text, error messages, and warning messages for several applications.

Created user guides, online help, content plans, quick reference guides, workflow diagrams, process diagrams, simulations, training guides, and end-user documentation. Developed presentations, posters, animations, cover pages, banners, and business mailers to support business development initiatives. Guided writers with a project plan, style sheets; reviewed documentation to ensure compliance with documentation standards. Trained new hires on technical writing tools and methodologies.

English Literature

English Literature