Rahul Vasudev
Angestellt, Manager, Project Management, FICO
Mumbai, Indien
Über mich
As a Leader in Program & Project Management, I offer expertise in overseeing all aspects of project planning, from budgeting, demand management and resource allocation to ensuring quality deliverables while achieving complete compliance to contract terms and conditions. As a result, I capture high levels of customer satisfaction and loyalty for my employers. I provide expert problem solving and creative solutions to overcome obstacles and achieve business goals. I have spent my career working on complex, high value corporate projects spanning across leading enterprise wide Digital Transformation, IT infrastructure, IT Governance, IT Service Management, & Transitions.
Werdegang
Berufserfahrung von Rahul Vasudev
Lead projects for enterprise wide 15+ global locations PCI DSS attestation audits on various platforms and products. Responsible for leading audit and acquiring PCI DSS 3.2 ‘Compliant’ certificate from third-party QSA for public facing AWS cloud platform. Responsible for migration projects assisting client migration to PCI compliant AWS cloud platform. Leading efforts on identifying and arresting any opportunities area within the cloud to ensure cloud infrastructure is PCI compliant.
1 Jahr und 6 Monate, Juni 2019 - Nov. 2020
Lead – IT Governance, Controls & IT Projects
Nationwide Credit Inc. (Division of Transworld Systems Inc.)
Lead enterprise wide Digital Transformation Project, managing end to end project for building consumer facing website for Account Management and Payments. Implement IT controls based on PCI – DSS standard v3.2 across the organization. Lead global end-to-end IT asset management process for effective utilization and drive best possible pricing for over 2000+ IT components. Implemented IT change management process integrating cross functional departments for various IT changes within the organization.
1 Jahr, Juli 2018 - Juni 2019
Lead – Dialer Operations & IT Projects
Altisource
Manage largescale technology migration projects driving cost savings of $350K. Analyzed and oversaw global IT resources for prime sellout project accounting for effective valuation of the business. Key member of a project to realign cost allocations to obtain a $2.9M savings in annual spend. Worked to provide analysis, demonstrations and presentations to operational and fiscal leadership while working to reach the company’s long-term
3 Jahre und 4 Monate, Apr. 2015 - Juli 2018
Senior Analyst – Dialer Operations & IT Projects
Altisource
Lead a team to support daily technology operations catering to an overall strength of 1800 production FTEs. Created and lead IT interactions process with client ‘C’ suite for effective business engagement. Analyzed cost savings and implemented effective technology solution, a direct cost saving of $238K per annum. Effective communications, stakeholder & vendor management with various internal and external teams. Engage in client pre-sales discussions, RFP(s), client onboarding & transition projects.
3 Jahre und 1 Monat, Apr. 2012 - Apr. 2015
Analyst – Dialer Operations
Altisource
Manage key portfolio metrics for contact center, contact rates & collections targets. Manage Technology downtime & drive issue resolution. Strategize contact center operations in view of compliance with FDCPA & TCPA regulations.
2 Jahre und 9 Monate, Aug. 2009 - Apr. 2012
Analyst – Dialer & MIS Operations
Intelenet Global Services
Manage key portfolio metrics for contact center, contact rates & collections targets, inbound abandon & idle rates. Manage real-time schedule adherence for contact center. Maintain inventory database and prepare daily, weekly & monthly performance reports. Forecast process performance to anticipate expected revenue generation Conduct WBR, MBR & QBR meetings with executive management
Sprachen
Englisch
Muttersprache
Deutsch
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