Rashid Noor Bhatti

Managing, planning and developing PSG and Support Department. Successfully implemented PSG Support Processes, Customer Support Policies and Procedures, SLAs, RFPs, Product Knowledge Base and CRM. Analyzing documentation and technical specifications of any new application/change requests and approving/accepting releases from Quality Assurance under deployment of consideration to determine its intended functionality.

Delivered solution architecture, project planning, implementation, deployment, support and training successfully. Advanced skills in trouble shooting, problem solving, issues resolving and integrating banking IT applications ranging from core banking, content management and document management solutions. Successfully managed and completed projects on-site and off-site in banking sector for a large number of banks in Middle East, South East Asia, South Asia, Europe and Africa.

Analyzed, designed and developed Automated Signature Verification (ASV) and enhancement activities for SigCap which is online system facilitating the capture and retrieval of account and signatory information and images. MSVC and MFC is used with several third party tools supporting Oracle, DB2, SQLSERVER, MySQL databases (visit www.01Systems.com for more details).

Study in critical security problems; strategies and solutions.

Major in Algorithms and Cryptography.