Reiner Rausch

Über 25 Jahre internationale Beratungs- und Managementerfahrung über alle Phasen des IT Service Management (ITSM): • Anforderungsmanagement • Design- und Implementierung • Testplanung und -management • Produktionsübergabe und Produktionsunterstützung • Management der Aufgabenverlagerung zu near-/offshore-Partnern (Ungarn, Indien) • Auslandsprojekte in Frankreich, Ungarn, Tschechien • Branchen: Banking (Data Warehouse; regulatorisches Berichtswesen), Telekommunikation (Customer Care & Billing)

Migration der Prozesse, Anwendungen, Daten einer Tochtergesellschaft in die Umgebung der Mutter.

Financial Data Warehouse: Planning and managing quarterly releases for regulatory reporting (AnaCredit, SHS) including requirements management, software delivery, system integration testing, user acceptance test and Live-Testing with National Regulator (Bundesbank). Transition of IT services (testing) from Moscow team to new off-shore vendor in India. Management-Reporting und Stakeholder management.

Plan and deliver quarterly releases of the financial data warehouse (FDW) application.

Berater: Konzeption und Implementierung Prozessmonitoring und Business Intelligence; Teilprojektleitung: Portierung einer Anwendung von Solaris nach AIX. Systemverantwortlicher. Übergabe Applikationsmanagement an near-shore Partner.

Project Manager; IT-Governance and Control in one of the largest Infrastructure Outsorucing Projects worldwide migrating several thousand systems and applications into two new data centers.

Organisationsaufbau, Kundenbetreuung, Projektleitung, Projektmanagement

Transition Manager, Y2K-Testing, Business Readiness Testing

Business Analysis, Functional Design/Specifications, Project Management. New billing system for largest German telecom provider, migration of large business customers, co-ordination of ISO9000 certification. Implementing Customer Care & Billing Systems at leading mobile telecom providers in Hungary and Czech Republic. Strategic billing architecture and definition of the functional requirements for SAP IS-T. Consultant in CASE tool implementation project.

Datenverarbeitung und Organisation; Industriegütermarketing