Revathy Ganesan

Responsible for Franchise Critical Major Incidents for the Bank. Communicate to stakeholders, customers and IT personnel. Triage the technology groups for quicker service restoration.

EUR Customer Care Specialist responsible for governance of Service Management, Incident & Request management. Ensure GLOBE process standard adherence in Incidents And Request management across EUR.

EUR Customer Care Specialist responsible for governance of Incident & Request management. Ensure GLOBE process standard adherence in Incidents And Request management across EUR.

Responsible for Service Management, Incident Management and process governance for WIPRO technology support teams operating for NESTLE business.

Responsible for the administration and maintenance of Nestle(ASIA-PACIFIC,EUROPE, AMERICA Regions) Exchange Servers. Responsible for the administration of other Messaging platforms like Faxination, Hypersoft, MFT, OCS, Lync 2013.

Strong professional with a Master of Science - MS focused in Computer Software Engineering from Birla Institute of Technology and Science, Pilani. Computer applications