Ridwan Abdulazeez
Angestellt, Quality Assurance Manager, MTN Zambia
Lagos, Nigeria
Werdegang
Berufserfahrung von Ridwan Abdulazeez
Bis heute 2 Jahre, seit Juli 2022
Quality Assurance Manager
MTN Zambia
5 Jahre und 7 Monate, Jan. 2015 - Juli 2020
Technical Support Engineer
Unified Payment Services Limited
- Provided application deployment and production support as tier-2 on-call contact person for 2 years with customer satisfaction. - Provided after-hours and on-call support as required and ensured 24x7x365 availability for production support. - Provided 2nd and 3rd level of technical support Handling technical support requests, reduced lead time by 25% - Involved in application production support - Ensured back up of enterprise databases that range from Oracle, Microsoft, and PostgreSQL Databases.
Sprachen
Englisch
Muttersprache