Robert Kurti

Oversee the operations of the Fluor IT department in Afghanistan, including Desktop Services, Network Operations, and IT Asset Management teams; provide guidance and direction to more than 100 multicultural IT personnel

Oversaw 54 Technicians supporting approximately 3500 users across 60 locations in Afghanistan and Dubai Performed routine site visits to ensure methods employed fit the work environment Constructed extensive batch script that would check version levels of software and patch appropriately Hosted Weekly meetings and compiled metrics for Labor/Work justification In times of personnel shortage, would visit sites and perform direct support to users/infrastructure

Oversaw 8 Technicians supporting 750 users across 8 locations in the Fob Shank area Ensured each technician had access to tools and resources needed to perform work Supported all technical components from wiring closet to end users workstation Performed both offsite and onsite support, travelling to locations via Rotary Air or Fixed Wing Technical environment included Lenovo Laptop Hardware Maintenance, Windows O/S, Standard MS-Office, Lotus Notes, Prop

Directly supported approximately 500+ PC's and associated connective infrastructure Technical environment included Satellite Dish Antenna support, Cisco Switching & Cabling Operations, Laptop & Desktop Hardware Maintenance, Windows O/S, Standard MS-Office, Lotus Notes Client, Proprietary Applications, Constructed various batch scripts, Maintained Printers Network Environment included Cisco 2900 Series Switches, 1700 Series Routers, Catalyst 6500 series,

Constructed and administered the Texas Lutheran University book store website Managed Databases Maintained competencies in IT Performed backups for recovery