Roberta Gagliardi

- Taking care and following translation projects into different flares of Spanish for Hewlett Packard Enterprise - Allocating and organizing resources in order to meet the client's deadlines and quality expectations - Providing translation support to other teams, mainly for marketing texts. - Performing quality and layout checks on translations before delivery.

- Coordinating with multilingual vendors the assigned multilingual localisation projects so that they are localised timely and on budget - Providing regular feedback on quality of outsourced services - Analysing risks (technical, deadlines, legal, budget, quality, etc.), anticipating and building solutions to ensure that all potential issues are solved as early as possible - Providing linguistic support and solutions to the vendors and requestors.

• Present our product to potential customers (via telephone and email) • Build up long term partnerships with hotel websites • Customer service (via telephone and email) • Manage and organize data with excel and SEO softwares

• Customer service (by e-mail and telephone) • Establishing and engaging relationships with clients • Translation of documents (Italian <> English) • Proofreading of translations (Italian and English) • Setting prices and rates • Instructing and supporting translators

· English-Italian translation · English-Italian interpreting · Academic Writing · CAT tools

Writing, speaking, reading, listening and grammar

· English language and translation · Chinese language and translation · Italian linguistics and literature · Basics of Economics, Law and Sociology