Rocío García
Angestellt, Agile Project Manager, XING GmbH & Co. KG
Valencia, Spanien
Werdegang
Berufserfahrung von Rocío García
1 Jahr, März 2018 - Feb. 2019
Agile Project Management working student
XING Young Professionals GmbH
8 Monate, Aug. 2017 - März 2018
Agile Project Management Intern
XING Young Professionals GmbH
1 Jahr und 4 Monate, Juli 2015 - Okt. 2016
Help Desk Coordinator
Tata Consultancy Services Ltd
- Quality metrics analysis - Documentation and change management - HR Management: assistance, coaching, training - Tools and infrastructure status management - Real time monitoring - Report generation - Technical guidance to support agents
1 Jahr und 4 Monate, Apr. 2014 - Juli 2015
Help Desk Support Specialist
Tata Consultancy Services Ltd
- Continuous improvement through personal weakness/strengths analysis - Customer satisfaction (random surveys): 90\% - Average in call QoS 4.5 out of 5 according to company metrics.
8 Monate, März 2012 - Okt. 2012
Research assistant
Aarhus University
Participation in several research projects in the Department of Environmental Chemistry and Microbiology. - Scientific research - Data gathering and analysis. - Report writing - Laboratory and on field experiments
6 Jahre und 10 Monate, Okt. 2004 - Juli 2011
Waitress / Receptionist
Serveral companies
Ausbildung von Rocío García
1 Jahr, Feb. 2018 - Jan. 2019
International Project Management
University of Barcelona and OBS Business School
9 Monate, März 2016 - Nov. 2016
Environmental Preservation
Military Institute of Higher Education
- Environmental and nuclear law. - Management and preservation of water resources. - Waste management and recycling. - Management of agroforestry and natural protected areas. - Environmental management: tools and methods. - Armed forces and the environment
3 Monate, Juli 2015 - Sep. 2015
Quality Management Technician UNIT/ISO 9000
Uruguayan Institute of Technical Norms
- Quality management and integrated systems. - Normalization and conformity evaluation. - Manuals and documentation for management systems. - Tools for quality improvement. - Quality systems UNIT-ISO 9001
7 Jahre und 10 Monate, Sep. 2003 - Juni 2011
Environmental Science
University of Alcalà de Henares
Sprachen
Spanisch
Muttersprache
Englisch
Fließend
Deutsch
Grundlagen