Ing. Rolando Armuelles

Identifying development potential in accounts and analyzing opportunities Sales strategy, development and closing Introducing new products and services Customer relationship management

Lead consultant on business innovation, science park design and administration, business development.

In charge of member admissions, sales and customer relationship development at an economic development agency. Advising Board of Directors on potential customers and new business opportunities. Leading innovation audits and introducing new business processes that became units, like consulting and academic mobility. Representing the Foundation in international conferences and committees.

Consulting company specializing in Technology and Innovation Management, developing the marketing strategy and strategic partnerships. New product development. In charge of communications and PR. Served as member of the Board of CAPATEC.

Responsible for sales, administration, operations and HR of a chilean software company in Central America and Caribbean region. Recruiting a team of highly skilled engineers to improve quality of service and customer satisfaction.

Joint venture with the Fraunhofer IGD (Darmstadt, Germany). Helped design and build Central America´s largest digital signage network. Preparing business plan and developing corporate strategy. Recruiting, building and leading a team of technical, creative and sales staff. Negotiating partner contracts with technology providers. Setting up initial ICT infrastructure. Leading corporate website development. Preparing business proposals, organizing CRM and sales plan. Making sales presentations.

Performing due diligence on the companies applying to the Technology Park. Organizing Panama`s first ever national innovation prize. Exploring and developing possibilities for collaboration that can lead to attracting new businesses, research centers, labs, joint ventures and academic programs with European participation. Organizing and leading first Panamanian official mission to CeBIT Fair

Developed a database application to internally distribute IT costs per cost center. Supervising enforcement of IT cost controlling measures with service providers. Asset management of banking devices and IT software and hardware infrastructure. Help negotiate service level agreements with providers. Participated in the draft of a new bank branch software architecture. Served as liaison with IT management counterparts in Spain and Italy. Performed branch office PC to employee benchmarks.

Installed and developed internet and intranet services for government agencies, environmental organizations. Served as consultant for NGOs wanting to establish their first Internet connection.

Installed, maintained and developed internet and intranet services for Panama´s premier private university. Implemented security, remote connections, developed manuals. Instructor of Internet courses. Mentioned in major search engines.

Research methods, learning theories, curriculum design, educational technology, ethics and values, evaluation methods, applied didactic methods

Seminar-workshops on novels, essays, short stories, poetry, playwriting, literary theory and critique, contemporary Panamanian literature

Financial accounting, cost accounting, financial management, international finance, ebusiness and information systems, operations management, total quality management, sustainable development, macroeconomics, statistics, international political economics

Parallel processing, object oriented analysis and design, languages and tools for object oriented software development, standard software for technical and business applications, digital audio signal processing, digital video signal coding, digital signal processors,

optical communications, microwave engineering, television engineering, satellite communications systems, digital signal processing, data communications engineering, physical electronics, microprocessors, digital electronics, active networks and filters, digital circuit design, electronics,