Santhosh Koroth

As a performance-driven individual with a broad base of experience in delivering top-tier performance, exceeding corporate goals while demonstrating natural leadership abilities in complex and challenging environments, my commitment to achieving the highest quality align extremely well with customer requirement. Recognized as a GenesysCloud Genesys Certified Professional (GCp) and Genesys PureConnect Certified Engineer (ICCE), I possess 12+ years of experience in large contact center planning, development, and implementation of proprietary software products while integrating research design training and documentation projects. My unique combination of technical skills and management expertise in Technology Consulting, Solution Designing, and Deployment including PureConnect (CIC) and GenesysCloud solutions as well as proficiency in Integration with Salesforce, SIP trunk, WebRTC and Sip softphone is top-notch.