Sébastien Romé

• Responsibility of product delivery to supermarket depots in Western Europe. • Set-up of measures and objectives to evaluate product delivery process and demand forecast. • Control of product delivery and demand forecast processes to ensure customer orders are met. • Customer service results improvement. Identification of key focus areas and process weaknesses. Action plan creation and implementation.

• Coordination of a team of 8 persons working on packaging development projects (artwork) for Europe, Middle-East and Africa regions. • Coaching and training of team members and responsibility of the team’s results. • Analysis and reporting of results; building action plans and recommendations to leadership (including general management) for results improvements. • Budget ownership, capacity and resources planning.

• Packaging development project management (artwork) for Europe, Middle-East and Africa regions. • Provider’s work supervision. • Work within a multifunctional team (marketing, production, design and finance). • Leadership of production process and management of the launch of new products for Western European markets.

Student business project consisting in a business plan creation for Swiss fine chocolate boutiques opening in Shanghai with market research in China. At the end of my studies, I continued working on the project with the aim of opening and operating the boutiques. The project was aborted because Swiss and Chinese investors did not manage to reach an agreement

• In charge of all food and beverage purchasing for a 500 rooms hotel. • Accounts receivable assistant.

Service and kitchen trainee

• Customer relationship management. • Active products selling. • Cash register.

Marketing, entrepreneurship, business plan, Food & Beverage management