Sergey Ten

- Working closely with the sales team to provide technical product knowledge and support during the sales process. - Advising both internal and external stakeholders and owning all technical aspects during pre-sales process as well as delivery of solution proposals to clients.

Coordinate new banks’ onboarding with Business Development and Engineering teams Optimize and automate operational processes for regular payment transactions Lead investigation of technical incidents in product and service banks Negotiate adjustments into SLAs for the existing and new product banks Support new joiners from Product and Engineering teams on operational processes

Automated operational processes for financial reporting procedures in Unicredit Bank Led project team of six specialists to integrate Oracle and SAP R/3 systems in Unicredit Bank Streamlined operational processes for retail banking department for Sberbank, the biggest Russian bank, which resulted in saving of 5 million EUR annually Prepared technical release plan for banking system update in Volkswagen Financial Services Moscow branch

Led a team for the audit of large Russian infrastructural projects in Raiffeisen Investment Fund, the biggest Austrian investment company Advised Mercedes Benz Bank management board on improving reporting processes and accounting software system Executed due diligence procedures for the merger deal between two biggest Russian stock exchanges in 2010 Audited syndicated loans worth more than 100 mln EUR for Bank of Tokyo–Mitsubishi UFJ, Japan’s largest bank