Shiho Kumoi

Advice to customers in the context of the sale of goods, including determination of customer requirements, demonstration of goods, information of customers in different languages. Acceptance of orders and complaints, exchange of goods and search for solutions in the event of conflicts. Execution of sales pre and post follow up activities, including: Checking the completeness of the range of goods on the shelves or sales areas, Performing continuous quality visual inspection.

Subsidiary of a Japanese company, Daiichi Jitsugyo Co., Ltd. that is a trading company for a industry machinery. I worked at this company 8 months as a part time job. - inputting accounting data input into software(DATEV) - controlling expense report with application - sorting posts and mails - maintaining business contact data base - sorting out outgoing and incoming invoices - preparing payment data in online banking - organizing documents - receptionist for visitor

Advice to customers in the context of the sale of goods, including determination of customer requirements, demonstration of goods, information of customers in different languages. Sales Management Julique ””, organic cosmetic brand from Australia Planned PR for Julique (15% increase in Sales), Changed Display, Made 3 languages guide. Sales Management Alcohol Product, Planned PR for Alcohol Product(60% increase in sales)

Library Service Section (Helping users/Borrowing, Returning, Reserving and Dunning. Reference (I nformation service that insolve either finding th e reuired information on behalf of the users, or assisting users in finding information.) Database management and construction. ILL (the cooperative arrangement amo ng both domestic and overseas libraries that allows books and other materials from one Library to be loaned out to a patron from another Library.) Seminer Planning Team (2years team leader)