Stefan Nachreiner

Bis 2008, EMEA Services and Suport Manager, Microsoft

München, Deutschland

Fähigkeiten und Kenntnisse

IT expert with strong focus on Global Program
Operations and Organization Management in IT Indus
optimization programs and service management. Mana
gone through multiple roles in Consulting
Global Operations
Application and Software Development including Sof
Services Group Management
and Program Management roles.

Werdegang

Berufserfahrung von Stefan Nachreiner

  • Bis heute 15 Jahre, seit Juli 2009

    Customer Service and Support Management

    Microsoft

    Support Management for Microsoft

  • 7 Monate, Jan. 2009 - Juli 2009

    Global Services Owner and Senior Services Architect

    Microsoft

    Global Services Owner for Field IT, to guarantee Field Service Portfolio transition and success in outsourcing Field Services to the outsource partner and support corpoarte consolidation. Build and define a Field Services Architect role model - focus on the Services view of the customer's technology strategy. Building business relationships with key Technology Decision Makers and focus on the relation of the customer's technology and business strategy to its business initiatives and goals.

  • 13 Jahre und 9 Monate, Apr. 1995 - Dez. 2008

    EMEA Services and Suport Manager

    Microsoft

    Global Organizations and Services Management, Present: Global Services Owner for MS IT (01/09 - today) 3 years Global Senior Services Manager for Field IT (2006 - 2008) 1 year Global Services Manager for Regional Solutions (2005 - 2006) 2 years Global Production Support Manager for Regional AIT (2003 - 2004) 2 years EMEA IT Senior Progam Manager and Developer Lead (2001 - 2002) 2 years EMEA IT Senior Implementation Manager and Developer (1999 - 2000) Independent IT Consultant with Microsoft (95-99)

  • 5 Jahre und 5 Monate, Dez. 1989 - Apr. 1995

    Senior Consultant

    Andersen Consulting (Accenture)

    Senior Consultant PPS, JIT, Kanban, ERP Implementation Consultant, Business Re-Engineering

Ausbildung von Stefan Nachreiner

  • 8 Monate, Feb. 1987 - Sep. 1987

    Product Planning and Design

    Hochschule für Gestaltung Schwäbisch Gmünd

    Manage interdisciplinary product development teams and control the end-to-end process of the product development life cycle. Create product strategies using innovative pratices.

  • 5 Jahre und 4 Monate, März 1984 - Juni 1989

    Product Engineering/ Wirtschaftsingenieurwesen (PE)

    HS Furtwangen

    http://www.fh-furtwangen.de/fachbereiche/pe/

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

  • Französisch

    Gut

  • Spanisch

    Grundlagen

Interessen

(IT) Organization management
Team and Group optimization
Application and Infrastructure optimization. Remote team and global team management
Organizational Models and Organization Change Management
Global Management Role in Remote Environments
Introduce Operations Best Practices ITIL
MOF
Kaizen
Six Sigma
People
Business and Relationship Management in a global environment
influencing others
Building a Network
Share experience.

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