Steffen Meyer-Feldmann

Drive sales through customer prioritization, acquisition & sales resource management for key accounts; collection, interpretation of market trends & competitor information to develop PACCOR capabilities & product portfolio & trigger innovation

Responsible for managing a highly strategic account in the industrial market segment by developing & establishing profitable strategic relationships with the customer’s numerous sites; create and drive holistic account management strategy, creating growth for the business & savings for the customer; setting, monitoring & meeting ambitious financial targets on the account; coach, mentor & build the capability of the key account managers team, within a matrix organization spread across Europe

Managing & developing an Automotive OEM; negotiation of all strategic commercial agreements; establish excellent relationship management with stakeholders; monitor the account performance against set objectives & decide on appropriate involvements to deliver agreed targets; lead account review meetings & planning processes in-house & on-site & manage customer expectations; identify & investigate areas for cost reduction across the customer’s supply chain & deliver customer savings targets

Managed & developed a portfolio of accounts delivering customer satisfaction, achieving customer loyalty & profitable sales growth; interface between assigned accounts & the wider Automotive & Industrial Solutions & Intercontinental Solutions teams; negotiation of all strategic commercial agreements in cooperation with internal teams; innovation development, acceleration of the sales cycle & speedier implementations; contribute & share ideas & know-how within team & with other regions

Collaborated with commercial & key account teams to identify strategically important projects, gain approval & sponsorship internally & externally; completion of VCA & TCO analysis at selected key customers & opportunities, including customer insights, recommendations & implementation & present commercial solutions/ value to customers; prepared financial evaluation of new contracts, customer profitability, pricing recommendation; analyzed new product launches, methods of operation & service offerings

Led customer visits & price negotiations for Digitek & its international subsidiaries; project management on profitability of customers, vendors & products; supported sales management by creating & tracking customer loyalty programs; evaluated contracts, prepared budgets & monitored ROI; established forecasting tools & corrective action plans; proposed & implemented KPIs such as DSO, avg collection period & inventory turnover; reduced costs by identifying, recommending & executing cost saving opportunities

‘International Marketing’ and ‘Monetary Economics and International Capital Markets’