Sushmita Mukherjee

I am a Business Analyst with nine years of experience. I have strong Business Change Management Consulting experience and Customer Relationship Management. I enjoy being customer-facing and have a background in front end software configuration. Currently, I was working with Sprinklr as a Senior Implementation Consultant. I can join immediately. I have worked with Newgen Software, CRMNEXT and Tech Mahindra. Furthermore, I have completed a Bachelor of Engineering from Nagpur University, India. I am currently at B2 level in German, learning every day. Below are my key strengths/skills: • Successful in executing several projects International and Domestic clients. • Client-facing and handling multiple stakeholders. • Developed solutions with reports and Dashboards, analysed business requirements/translated them into technical solutions, BRD and FSD documentations. • Efficient leadership skills, team management and implementation of Agile, Waterfall methods.