Svetlana Sick

Documentation of test results, creation of defects, execution of tests (manual/automated). Selection/verification of test data, selection of tests. Identification and prioritization of test conditions. Review / analysis of the test. Documentation of the work results, identification of the test objectives. Technologies : Jira, ConnectTAT, Confuence, SoupUI, Tosca, ConnectTAT

2nd and 3th Level Application Manager according to ITIL (Solving Incidents, Change implementation and Problem creation).Monitoring the availability of the application, interface and all the components. Creating documents and knowledge transfer. Management, planning and Coordination between customers (BMW) and the Developers Used technologies: Informatica, Nagios, SQL Developer, Unix, WinSCP, PL\SQL(basic), Putty, ITSM

Preparation and Testing of WinCos(Plant control system) screens-visualization, Configuring part of WinCos according to system’s specifications, Managed the installation of HMI and PLC application software and set up of communication between them on Vm’s(Basic Vmware knowledge), Basic understanding of common automation processes and equipment including PLC’s, HMI’s and fieldbus. Basic understanding of plant schema drawings.

Different customer issues - Unlocking accounts (Windows, VPN - Nortel, Citrix client). Resolving issue remotely (Lotus Notes, Office, Outlook, Visio, Adobe, Backup, Host, Network, Printers) ID Admin position - working with GAD (Global Active Directory). Managing users GAD accounts (user creation, suspension, access rights, creation, nesting of access groups)

Technical support for Software application for American market-configuration and installation of Handhelds, indentifying, researching and resolving customer issues. Used technologies: EyeBeam, GoToAssist, TurboMeeting, newKayako_winApplication

- Software documentation and system testing in English language (Validation and Verification Test Procedures, Software Description and Architecture Description, User Manual, Design I/O document, System Verification and Validation Test Plan, Software Requirements Specification) for software application (Hearing aid and device used for recording patient ECG data), outsourcing project for American market

- Teacher - Teaching Applied Science in the field of Computer Networks, Automatics, Information Technologies (Calculate Component Values for a variety of Electronic Circuits in Electronic Workbench (EWB), programming PLC in LDmicro, MS Access, Basics of computer networking, configuration of computer networks)

- Reviewing and correcting technical documentation addressed to Nokia Siemens Networks Customers - Mobile Network Operators. The documentation described Nokia Siemens Networks Radio Access products and solutions.

- GUI programming in Microsoft Access - Enquiries on software for transport logistics - Questionnaires on software development tools - Entering Comments for Java Code

-Web portal development - Installation of LAMP (Linux, Apache, MySQL, PHP) - Used technologies: PHP5, HTML, MySQL5

(maintenance of the computer software and computer hardware). Installation of Windows, MS Office, Linux, Anti-Virus programs and maintenance of the computer network