Swapnadip Chakraborty

- Salesforce Engineer for B2B and B2C applications - Salesforce Classic to Lightning Migration - Enhancing Verivox's Salesforce implementation based on Sales and Service Cloud. - Change Data Capture and Pushtopics Lightning, Apex, Javascript, Visualforce, Lightning flows, Click-not-Code Metadata, REST APIs.

Requirements gathering, Development and deployment using CI/CD and agile. Developed applications using apex, visualforce, Lightning. Worked on Lightning Flow Builder. Single handedly implemented complete end to end Rest API based integrations with Salesforce to interact with 3rd party APIs like Paypal, UPS, Canada Post, BioMauris for clients like GoPro, Hulu, Weebly, Wolfsdorf Rosenthal and Recovhub. Callback implementation for GoPro customer service, Discount code implementation for GoPro

Worked for Adidas AG in SFDC operations track (Salesforce Service Cloud) Working as an Onshore Team Lead for adidas’ salesforce operations track. I handled daily direct interactions with the clients to understand their requirements and accordingly design and develop CRM applications in salesforce. Create user manuals for new applications and train users till total adoption. Handled complete GDPR implementation and automate deletion of customer data.

Automata Theory, Cryptography, Image Processing