Sydney Fernandes

Integrating the Customer Transformation team from TATA Consultancy Services, helping our clients on their digital transformation. Improving user experience and improving adoption of new tools or new processes. Design thinking

As a Senior Product Designer at ACT Design Studio, I have led freelance design projects for multiple clients, working with cross-functional teams to create innovative and user-friendly designs. My role involves overseeing the design process from concept to completion, ensuring the highest quality and client satisfaction. Notable projects include:2024- SURFnCODE2023- NEOM (via Nortal)- EasyPractice2022- NEOM (via Nortal)Essential Skills and Responsibilities:- Led freelance design projects for various clients

- Lead the App and UX/UI/industrial design development across Marketing, Customer Experience and internal & external design stakeholders and vendors;

Guidance, coordination and lead of the production team was composed by 3 designers and 1 copywriter. Prospect and implement workflows for the Marketing team, and reduce dependency between teams. Create conditions to finalize more projects, with same resources and same quality. A need resulting from the acquisitions of more brands for the group.

Responsible for User interface Design and User Experience results; Responsible for all designs and communication graphics; Develop new ideas and ways to show products on web; Develop all Graphic Design; Web Design Newsletters Design. Design Web App for iPhone and Mobile App Design including App-Icon;

HEAD OF UI: - Manage the UI Team and delegate tasks; - Manage the requests and organize the tasks and priorities; - Create and Develop new ideas, or improvements; - Approve all the designs; - Find solutions to improve the user experience and solve usability problems; - Manage the guide style. - Design User interface and Digital promotional material; - Select and Create products to deploy; - Search and Check the experience collected by external companies about user experience; - Improve new feature

Responsible for the IT Department, User support, Website development and content management of all the companies for the Group (companies list below), Graphics content creation, Creating Online Marketing strategies, Troubleshoot computer problems; Deployment of new technologies. Group Companies: Conquistador, Grimtec, Total Safe, Rumosupremo, Avena Decor, Entre Monte, 100% Trás-os-Montes, Sabores de Alfândega, WellPharma, ArdenPharma, Teste Final, Hotel Alcazar.

Shopping Promotion for several brands like Toshiba and TomTom Gps.

Contents manager, Broadcaster and Television Report (Portuguese Fashion Events: Moda Lisboa; Portugal Fashion Week); Creative manager, Fashion's project manager.;

Event manager, VIP guest management, creative director, and contacts manager.

Web Developer (Online shop software: csCart); Graphic & Web Designer, Software development for - Control of Quality Project (Visual Basic);

Web Design, Graphic Design, Web Development, Movie Edition, Motion Designer, Advertisement Design, Multimedia Project Management, Sound Design, Programming, Project Development, Screen Media Development.

Mini-Curse: JAVA Enterprise netbeans

Software development, Software management, Data-Base Management, Visual Basic programming, Software design, Web & Web Development. Knowledge of information and communication technologies. Business Management.