Thomas Burger

Berufserfahrung von Thomas Burger

• Bis heute 1 Jahr und 11 Monate, seit Juli 2022

  SIQ Manager EMEA

  OCLC

  SIQ Service, Improvement & Quality Planning & managing EMEA OPS reporting, e.g: ELT Report, EMEA update Report), Review and Analyze (DMAIC - Define, Measure, Analyze, Improve and Control) EMEA KPI´s, Plan, manage and execute internal audit´s based on defined measures and policy’s, Plan and manage external audit´s, Responsible for maintaining EMEA Operations SharePoint site. Communication liaison between the other EMEA departments and Dublin (US) Office, Planning and Implementation of EMEA QA Projects

• 5 Jahre und 2 Monate, Mai 2017 - Juni 2022

  QA Manager EMEA

  OCLC

  Planning & managing EMEA OPS reporting, e.g: ELT Report, EMEA update Report), Review and Analyze (DMAIC - Define, Measure, Analyze, Improve and Control) EMEA KPI´s, Plan, manage and execute internal audit´s based on defined measures and policy’s, Plan and manage external audit´s, Responsible for maintaining EMEA Operations SharePoint site. Communication liaison between the other EMEA departments and Dublin (US) Office, Planning and Implementation of EMEA QA Projects, Support strategy planning for OPS EMEA

• 4 Jahre und 2 Monate, März 2013 - Apr. 2017

  Professional Service and Service Desk Manager

  OCLC GmbH

• 4 Jahre und 9 Monate, Juni 2008 - Feb. 2013

  Service Manager, Prozess und Projekt Manager

  GaVI

  Verantwortlich für Service Level-, Prozess- und Projektmanagement

• 6 Jahre und 9 Monate, Sep. 2001 - Mai 2008

  Leiter Support, Leiter Applikation Team, Service Manager

  DIS AG

• 7 Jahre und 5 Monate, 2001 - Mai 2008

  Leiter Support, Leiter Applikation Team

  euro engineering AG