Vanya Pencheva-Gocheva
Angestellt, Recruitment Consultant, Easy Consult Personaldienstleistungen GmbH
Bourgas, Bulgarien
Werdegang
Berufserfahrung von Vanya Pencheva-Gocheva
2 Jahre und 11 Monate, Dez. 2007 - Okt. 2010
Customer Service Project Manager
Vivacom
support customer service department projects, call center management, implementation of new processes and company structures, trainings, reports and etc.
4 Monate, Sep. 2007 - Dez. 2007
Centralized Support Office Supervizor
Vivacom
Back office activities planning and supervising, customers orders processing, communication with different type of dealers, company shops and small business account managers.
1 Jahr und 3 Monate, Juni 2006 - Aug. 2007
ADSL Help Desk Team Leader
Vivacom
Providing on call assistance of ADSL customers, working with technical team, preparing reports, schedules and etc.
Ausbildung von Vanya Pencheva-Gocheva
5 Jahre und 9 Monate, Sep. 1995 - Mai 2001
Bulgarian language and literature
University of Plovdiv
Literature
Sprachen
Englisch
Fließend
Deutsch
Gut
Russisch
Gut
Türkisch
Grundlagen