Varsha Shekinah Mariappan

* Assisted customers with troubleshooting issues encountered while using WordPress websites, providing actionable tips to resolve problems. * Created systematic and detailed functional documentation for the product Delivered the highest number of quality deliverables as a fresher and got appreciation. *Have to work expeditiously, with cross-functional teams to complete the issue and speak with the client to understand their queries.

• Responsible to perform quality checking for the work done by the data processing team and report the error to concerned team heads to process the same. • To draft and send the acknowledgment letter to the clients on behalf of the trust management. • Responding to queries raised by the clients on various facets of the organization.

CSS, C, C ++, HTML, Microsoft office, Microsoft Excel