Varun Kanchan

• Ensured that all IPT implementation was conducted in accordance with customer requirements and local and state regulations. • Performed VOIP sector configuration and service administration. • Functioned as customer technical liaison. • Coordinated with engineering teams on operational system expansion. • Monitored and updated cisco IP phones and extensions as needed. • Maintained regular service for VOIP, design, architecture and implementation.

• All the issue related to internet mainly networking problems where in the router or the modem is not working • To check the IP Settings, GUI settings and ensuring that there is proper connectivity between pc and the server. • Provided on-call support for critical for critical issues • Managed call flow and responded to technical support needs of customers.

• Answered and resolved helpdesk customer support tickets • Ensured that all IPT implementation was conducted in accordance with customer requirements and local and state regulations • Troubleshoot and maintain all networking devices and infrastructure across the enterprise including switches, routers and firewalls. • Provided on-call support for critical for critical issues

Power Systems, Electrical Machines