Vera Khobotova

Duties: • management and processing of editions of the customized MINI accessories in SAP in cooperation with suppliers and dispatch to markets worldwide • weekly reporting: KPIs (number of products sold, product share and sales targets) • development of the digital design templates of MINI accessories • design of the prototypes and UX testing • enhancement of functionality of configurator and user journey

Duties: • processing and dispatch of correspondence to Renewals agents through UPS provider • preparation of renewal certificates for client shipments • correspondence with Renewals agents and clients in English and German languages • checkup of documents against database • data entry in Renewals platform

Brand new marketing strategy for “Glamour” magazine Sketching and designing of the prototype Development of the final product: "GlamJoy" App

Duties: • implementation of organizational support of the company • greeting of foreign guests • the reception, handling and distribution of phone calls • work with incoming and outcoming post to abroad through DHL provider • support and organization of recruitment process

Duties: • greeting of international guests, registration, check-in and escort to rooms • reception of external and internal phone calls • provision of guests’ leisure time, implementation of any kind of requests and consultancy about hotel facilities

Consumer Behavior; Customer Relationship Management