Zachary Ballard

EMEA Service and Customer Support (Field Service, Technical Hotline, Second Level Support, and Service Administration): Direct responsibility for 1450 people with a budget of $164M. The EMEA Region is Europe, Middle East, and Africa, with sales over €1.350M.

EMEA II Region (Field Service, Technical Hotline, Second Level Support, and Service Administration): Direct responsibility for 590 people with a budget of $54M. The EMEA II Region includes Spain, France, Portugal, Greece, Turkey, Middle East, and Africa, with sales of €517M

EMA II Region (Instrument Service, Hotline, Training, and Service Administration): Direct responsibility for 62 people, whole team (including dotted line) 206 people, with budget responsibility for $24M. The EMA II Region included Spain; Middle East, and Africa, with sales over $260M.

Llevé 2 equipos de I+D para desarrollar nuevas impresoras de gran formato (plotters) y introducirlas en el mercado. Durante los 4 años introducimos 4 productos con éxito.

Ingeniero Senior en I+D, NPI (Introducción de Productos Nuevos), y Manufacturing

Vendía, diseñaba, y supervisaba la producción e installación de maquinaría pesada para la producción de malta.

Organizational Behavior and Management, Industrial Accounting, Analytical Modeling in Spreadsheets, Statistical Methods, Statistics and Quality Control, Risk Analysis, Inventory Control & Production Systems, Ambidextrous Thinking, Engineering Economy,

Leading People for Results, Managing in a Virtual and Global Environment, Partnering for Business Success, Manager’s Mindset: Managing Differences to Maximize Performance, Coaching for Excellence, Technical Leadership, Dynamic Leadership, Managing Interpersonal Relationships

Magna Cum Laude