Dannie Bader

sucht ein neues Team-Mitglied.

Angestellt, Head of Customer Success Management, adesso as a service GmbH

Abschluss: Diplom Wirtschaftsinformatiker (BA), Duale Hochschule Baden-Württemberg Mannheim

Frankfurt am Main, Deutschland

Fähigkeiten und Kenntnisse

IT Outsourcing
Business Operations
Experience China
Account management
Inhouse Consulting
IT Service Management
Internationales Projektmanagement
Internationalisierung
Cross-Cultural Management
Beratung/Consulting
Managed services
Cloud Computing
Business Development
Customer Relationship Management
Customer Success
Kundenorientierung

Werdegang

Berufserfahrung von Dannie Bader

  • Bis heute 2 Jahre und 3 Monate, seit März 2022

    Head of Customer Success Management

    adesso as a service GmbH

  • 7 Monate, Aug. 2021 - Feb. 2022

    Manager, CIO Advisory & Sourcing

    KPMG AG Wirtschaftsprüfungsgesellschaft

    CIO Advisory with a focus on IT-Sourcing and Cloud Consulting. Conceptual IT consulting considering complex legal, regulatory, tax & organizational factors as well as business management factors. • Redesign, optimization and development of new digital IT strategies • Business case development to evaluate IT initiatives • Development of digital- and IT transformation plans • Evaluation and selection of architectures and applications • Optimization of IT value propositions as a sourcing and cloud consultant

  • 8 Jahre und 11 Monate, Sep. 2012 - Juli 2021

    International Service Manager

    Computacenter AG & Co. oHG

    • Service Delivery of managed Workplace and Server/Network service contracts for 2 global chemical accounts in 19 countries across EMEA, APAC and North America and 1 ICT account in Belgium. • Full IT Outsourcing incl. IMAC + Break & Fix Services, Field Services, Local Onsite Support, Service Desk, 2nd & 3rd Line technical support, Datacenter services, Application hosting, Exchange & Sharepoint, Managed Storage, Software Distribution, Patch Management etc. • Business Relationship Management up to CIO Level

  • 2 Monate, Juli 2012 - Aug. 2012

    CFI-Consultant

    Computacenter AG & Co. oHG

    Inhouse Consultant: Continuos Factory Improvement (CFI) @ Computacenter. The CFI Team was dismissed due to Business Unit reorganization.

  • 1 Jahr und 6 Monate, Jan. 2011 - Juni 2012

    IBM Global Account Manager SSO Germany

    IBM Solution & Services (SZ) Co. Ltd.

    Management of the IT-Services provision for the IBM Global Account Germany - Server Systems Operations (SSO) competency covering direct support from within Germany as well as remote support from strategic Delivery centres located in China, Hungary, India and Poland. • Account Focal Point • Account Profile Mgmt • Account Satisfaction Mgmt • Services Delivery Quality Assurance • Incident Management • Compliance & Business Controls • Delivery Center Transition & Transformation

  • 3 Jahre und 3 Monate, Okt. 2007 - Dez. 2010

    Business Operations Leader + Advisory Project Manager

    IBM Solution & Services (SZ) Co. Ltd.

    Business Operation Management at IBM Integrated Delivery Center (IDC) China located in Shenzhen. (Remote Infrastructure Support Outsourcing Center + End User Help Desk). Transition Project Management from IBM EMEA towards the IDC Shenzhen.

  • 4 Monate, Feb. 2007 - Mai 2007

    Project Consultant

    IBM Deutschland GmbH

    Diploma Thesis, Case study about possible business benefits due to introdcution of Earned Value Analysis to SerCon Projects.

  • 2 Monate, Okt. 2006 - Nov. 2006

    SerCon Project Office Assistant

    IBM Deutschland GmbH

    Project closings and Project Office assistance. Execution of Analysis and Project Controlling.

  • 4 Monate, Feb. 2006 - Mai 2006

    IBM Forum and Public Relations Support

    IBM Deutschland GmbH

    Technical Assistance to IBM Forum and organizational management of customer events. Event management and public relations business.

  • 3 Monate, Sep. 2005 - Nov. 2005

    Application Developer

    IBM Deutschland GmbH

    Development of a dynamic Web Application using IBM DB2, IBM Websphere Server and Rational Application Developer

  • 3 Monate, März 2005 - Mai 2005

    CRM Siebel Instructor

    IBM Deutschland GmbH

    Plan, Develop & Conduct CRM Siebel Education

Ausbildung von Dannie Bader

  • 3 Jahre und 1 Monat, Okt. 2004 - Okt. 2007

    Wirtschaftsinformatik (Business Information Technology)

    Duale Hochschule Baden-Württemberg Mannheim

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Französisch

    Gut

  • Spanisch

    Grundlagen

  • Chinesisch

    Grundlagen

21 Mio. XING Mitglieder, von A bis Z