Alexander Hartmann Volkov
Abschluss: Master in HR Management, Internationale Hochschule Bad Honnef - Bonn (IUBH), Campus Berlin
Bad Homburg, Deutschland
Werdegang
Berufserfahrung von Alexander Hartmann Volkov
Bis heute 6 Jahre und 5 Monate, seit Jan. 2018
Crew Leader - HR Manager - Front office Manager - Duty Manager
Moxy Frankfurt Eschborn
• Supervision of crew members, maintenance and housekeeping teams. • Recruitment, interviews and candidate selection. • Overtime and vacations management. • Prepare the team's work plans. • Training and coaching. • Team management and motivation for a healthy work atmosphere. • Control of all brands and local standards. • Tracking open accounts and claims. • Complaint management • Internal auditing
1 Jahr und 4 Monate, Sep. 2016 - Dez. 2017
Working Student
Hilton Hotel Berlin
Bell service staff Activities: Guest care, Luggage care, Concierge support activities. Opportunity to practice German.
4 Monate, Aug. 2014 - Nov. 2014
Waiter with training responsibilities
Brigga11 Geir Skeie (Winner of the Bocuse d'Or 2009 at the "Culinary World Cup")
related waiter activities, staff training responsibilities.
7 Monate, Aug. 2012 - Feb. 2013
Bilingual receptionis/ Main Cashier
Hotel Altamira Suites Caracas Venezuela
Bilingual Receptionist. Activities: Check-in, Check-out, Guest care. Main Cashier. Activities: Night Audit, Accounting, Guest care, register Balancing, receivables Management.
5 Monate, Apr. 2012 - Aug. 2012
Intern
Hotel Altamira Suites Caracas, Venezuela
Long Internship (5 months) including the preparation of the final Project for the degree. Areas covered: Reception, cashier, reservations and night auditing. Project: Project: “Proposal of operational improvements in the Hotel Altamira Suites. Project: “Proposal of operational improvements in the Hotel Altamira Suites“.
4 Monate, Apr. 2010 - Juli 2010
Intern
Hotel & Suites Eurobuilding Caracas, Venezuela
Intermediate internship (3 months). Areas covered: Food & Beverage, Banquets & conventions and Group coordinator in the sales areas. Assigned for a period of 2 weeks to the position of Group Coordinator in the Sales Department, due to the resignation of the position responsible. By the dynamics of the hotel, was required the attention of groups of about 350 pax. per day.
Ausbildung von Alexander Hartmann Volkov
2 Jahre und 1 Monat, Okt. 2015 - Okt. 2017
Master in international HR management
Internationale Hochschule Bad Honnef - Bonn (IUBH), Campus Berlin
Thesis: “Reversing Brain Drain, an empirical analysis of potential factors that would lead Venezuelans to return to their country.” GPA: 2.3
6 Jahre und 8 Monate, Sep. 2006 - Apr. 2013
Hospitality Management
Universidad Simón Bolívar (USB)
5 years career. Grade: 4.0356 (max. 5)
Sprachen
Spanisch
Muttersprache
Englisch
Fließend
Deutsch
Fließend
Russisch
Grundlagen