Alyona Andreeva

Berufserfahrung von Alyona Andreeva

• Bis heute 12 Jahre und 3 Monate, seit März 2012

  QA Analyst

  PLS Logistics Services

  •Writing documentation on legacy web application •Business requirements analysis •Cooperating with BA’s and Product Owner on completing consistent requirements (Introducing enhancements, static testing of User Stories) •Designing and executing test cases (Manual testing: smoke, integration, functional, GUI, regression, performance, production environment testing) •Submitting and tracking the defects •Android Mobile Application Testing •Conducting trainings for new QA’s •Demo activities

• 4 Jahre und 4 Monate, Nov. 2007 - Feb. 2012

  Sales and Technical Support Manager

  Computer Systems Odessa

  In Odessa (Ukraine) (ConceptDraw Office project: office software suite of business productivity tools) • Providing efficient pre-sales and post-sales Customer support for Concept Draw professional solutions over the phone and by email • Providing Customer technical support through helpdesk and over the phone • Conducting Customer satisfaction surveys and gaining vast feedback from Customers • Manual testing of ConceptDraw products at basic level • Cooperating with QA team on reported bugs

• 1 Jahr, Nov. 2006 - Okt. 2007

  Telemarketing Executive

  Miratech

  In Odessa (Ukraine) (1 year outsourcing project of British company NetworkD) • Communicating with UK companies-potential Customers and obtaining required company data • Analyzing received information and creating Customer database