Andreea Gheorghe

Service Transition Manager, IBM

Braunschweig, Deutschland

Fähigkeiten und Kenntnisse

IT Service Management
Customer Service
Incident Management
Problem-Management
Release Management
People Management
Customer Relationship Management
ITIL Service Manager
ITIL-Foundation Zertifizierung
MIS
Service Management
IT Transition
ITIL V3 Service Transition

Werdegang

Berufserfahrung von Andreea Gheorghe

  • Bis heute

    Incident Manager

    IBM

  • Service Transition Manager

    IBM

  • Incident und Problem Manager

    IBM

Ausbildung von Andreea Gheorghe

  • 2 Jahre, Okt. 2015 - Sep. 2017

    MBA

    University of Bucharest

  • 2 Jahre und 9 Monate, Okt. 2007 - Juni 2010

    Fremdsprachen

    University of Bucharest

Interessen

ITIL
Incident Management
Corporate HR
Projektmanagement
Service Management
IT Service Management
Customer Service

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Braunschweig

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