Anna Czajkowska
Angestellt, Funds Service Manager, Euroclear Bank SA/NV
Gostyń, Polen
Werdegang
Berufserfahrung von Anna Czajkowska
Bis heute 9 Jahre und 2 Monate, seit Apr. 2015
Funds Service Manager
Euroclear Bank SA/NV
- Dedicated support to a portfolio of Spanish- and German speaking clients - Daily handling of clients' queries on their investment fund related activity - Handling complex escalations and investigations for the client, cooperating with operational teams - Managing and developing relationships with the clients, in cooperation with Account Managers - Visiting clients to discuss the ongoing issues - Suggesting and negotiating alternative solutions to meet the customers' requirements
1 Jahr und 1 Monat, Okt. 2014 - Okt. 2015
Marketing and PR Manager
Song and Dance Ensemble "Silesianie"
Searching for sponsors, sending first e-mails, first phone conversations, negotiating the details of sponsorship contract Sending letters and e-mails, phone conversations with heads of local magazines Writing texts to be posted on the webpages and printed in the local newspapers/ cultural magazines as well as published in social media First contact with local radio stations Finding alternative communication channels for advertising the events
1 Monat, Sep. 2014 - Sep. 2014
Guide/Translator
International Student Folk Festival
Guiding the Indonesian group Responsibility for the information flow between the group and the organizers of the festival Directing the group to designated areas during the rehearsals, concerts and shows Guiding the group in the touristic places Simultaneous and whispered translating during the official meetings
6 Monate, Feb. 2014 - Juli 2014
Intern
RavenTech GmbH
Project Monitoring Marketing of the RavenTech GmbH Planning of a Fair Participation in Mexico Website Design Translations into Polish, English and Spanish - website content, flyers, marketing presentations Rotation between the Company Departments and handling of ever new tasks Project & Client Acquisition / Contact Search Communication between employees and business partners in Germany, Mexico and Turkey
1 Monat, Sep. 2013 - Sep. 2013
Guide/Translator
International Student Folk Festival
Guiding the Portuguese group Responsibility for the information flow between the group and the organizers of the festival Directing the group to designated areas during the rehearsals, concerts and shows Guiding the group in the touristic places Simultaneous and whispered translating during the official meetings
2 Monate, Juli 2012 - Aug. 2012
Au Pair
British-Hungarian family in Hungary
Daily reading and writing in English with the children Keeping the children busy during the day Responsibility for the safety of the children (in the house, in the swimming pool, at the horse-training farm)
2 Jahre und 4 Monate, Juni 2009 - Sep. 2011
Call Center worker
BPSC SA
Gathering information about current software of companies present in polish market through the phone conversations Client Acquisition Preparing promotional gadgets for guests of conferences organized by the company
Ausbildung von Anna Czajkowska
5 Monate, Feb. 2013 - Juni 2013
Business Administration
Universidad de Salamanca
International Marketing International Management
2 Jahre und 10 Monate, Okt. 2012 - Juli 2015
International Business Relations
University of Economics, Katowice
International Busines International Marketing Business Etiquette
2 Jahre und 9 Monate, Okt. 2009 - Juni 2012
Economy
University of Economics, Katowice
International Trade International Negotiation International Marketing
Sprachen
Polnisch
Muttersprache
Englisch
Fließend
Spanisch
Fließend
Deutsch
Gut
Portugiesisch
Grundlagen