Audrey Echauzier

- Operational coordination of IT projects - IP Phone management system implementation - Call center management system migration

- Operational coordination of the project for its IT aspects - Responsible for the creation of the solution description - Creation of project plan - Raising of all important issues to the IT management - Overall tracking of the process

- Create accesses according to internal processes for both external and internal users - Manage / modify accesses according to business needs - Receive and record all requests in internal ticketing system - Handle requests in accordance with SLA - Contribute to build and to keep the documentation management - Contribute to improve the service processes

- Coordinating and providing office support - Provide support mainly on quality procedures and process - Provide assistance in process modelling - Provide assistance and optimise data storage processes

- ARIS (software process design) management: conventions definition, parameters, consistency check - Process management: structuration in ARIS, convention definition, modelling - Database set up and management on MS Access

- Resources Management: resources planning tool set up - Project Organization support: Definition, set up and management - Management and control of the changes to projects requirements and objectives - Project Leaders Support: reports on the project status to the team members (Oral & written) - Events organization: multicultural team events - Manager support: calendar management, meetings set up, workshops

- Organization of department, weekly meetings management, n-1 & n-2 meetings, one to one - Analysis and implementation of Gallup survey action plans - Organization and follow-up of promotions - Preparation of job descriptions - Team Booster organization follow-up - Personnel administration follow-up

Organization access rights to the electronic key system Locken - State of Art - Creation and set up of the management model - Building and follow up of the access system

- Production systems : logistics, projects - Information systems : data mining, knowledge management - Methods: Quantitative management, law, economics, management, control, finance, marketing, HR - Decision system management: business systems, management, planning, audit, strategy

- Production systems : logistics, projects - Information systems : data mining, knowledge management - Methods: Quantitative management, law, economics, management control, finance, marketing, HR - Decision system management: business systems, management, planning, audit, strategy

- Aerial, rail, road, and shipping transports - Production management, Information systems, - Accounting, economy, law, finance