Benjamin DELVINGT

- Accomplished 71% success rate in project pitches through direct management of planning, creative & art teams. - Achieved +42% revenue growth in clients’ accounts & optimized the agency’s profitability on projects &/or campaigns. - Gained new accounts and optimized clients’ satisfaction, wallet share and loyalty through client oriented approaches. - Managed branding operations, 360 ̊ campaigns, trade & direct marketing operations at national/international level.

- Achieved over 38% customer “Win back” and increased telecommunications and internet services sales by 12%. - Increased customer satisfaction and loyalty to the company’s brand and services.

- Produced & managed events/travel incentives operations biddings for key accounts - Increased sales revenue by 16% on average. Developed & strengthened the customers’ database & segments. - Amplified website traffic & online bookings by over 32% through innovative e-marketing initiatives & tactics. - Optimized the company’s brand awareness & positioning by creating & setting up adapted marketing actions. - Uncovered new business opportunities & potential niches by initiating a new segmentation

-- Fostered sales increase through marketing actions for in-store promotions & window displays. - Increased potential franchisees leads re-defining TAF’s development & marketing strategy through a new website. - Identified potential new stores & set up strategies for New Zealand through a market survey. - Resolved information loss by introducing a computerized matrix device optimizing information flow among different departments of the Head Office, thereby facilitating the stores management

- Managed strategic research, client meetings, agency briefings & strategies definition for clients’ pitches. - Developed a draft plan for a $1.2 million global campaign project on AIDS for the International Red Cross.

Master program spread over Madrid (Spain), Shanghai (China) & Santiago (Chile) International knowledge of business practices and challenges. Graduated with Honors - August 2006 Final Master Project : development of new emergency housing solutions financed by sponsoring & advertising.

Second level diploma certified by the French Ministry of Education. Graduated with Honors Majors : International Negotiation, Strategic Marketing, International Communication, Teamwork & Problem solving method. Cross-cultural Project Manager on “Teamwork in Real Business World”.