Dr. Braulio Murillo Veliz
Angestellt, Global Program Manager, IT, DHL Freight GmbH
Munich, Deutschland
Über mich
I am a highly efficient IT Manager with 17 years of experience with excellent communication and team-oriented skills. I work effectively with Board of Directors, peers, and team members to achieve outstanding user experience, business and financial goals. I have in-depth knowledge of IT market and manage project portfolios (RPA, eCommerce, eBilling, eLearning, ERP) and cross-functional international teams to successfully launch projects. I effectively cultivate relationships with stakeholders across all levels and offer a unique combination of strategic technology vision, business acumen, and tactical leadership to consistently plan and bring value to the organization. When I am not working, I spend my time teaching, researching, and participating in specialized international congress.
Werdegang
Berufserfahrung von Braulio Murillo Veliz
Bis heute 2 Jahre und 6 Monate, seit Dez. 2021
Global Program Manager, IT
DHL Freight GmbH
* Successfully directed a customer-facing global project, ensuring on-time deliveries and achieving budget savings. * Directed a geographically dispersed team of experts and the regional support staff, making certain that goals were achieved in accordance with the organization's strategic plan. * Defined a suitable governance framework and project structure to ensure adequate capacity for supporting business objectives.
4 Jahre und 5 Monate, Aug. 2017 - Dez. 2021
Program Manager, IT
DHL Express Peru
* Transformed the company's mindset at every level, cultivating creativity, innovation, and instilling the belief that technology, specifically Robotic Process Automation (RPA), can enhance all processes. * Successfully led RPA initiatives across various company departments: Finance, HR, Customer Service, Operations, and Sales. Achieved a significant reduction in work hours (FTEs) and cost savings in processes. * Ensured the delivery of global, regional, and local projects aligns with best practices.
3 Jahre und 3 Monate, Mai 2014 - Juli 2017
IT Manager
INFORMATION TECHNOLOGY INSTITUTE
* Managed, organized, and controlled the Institute's daily operations and assumed the role of Director on an interim basis. * Aligned the IT project portfolio, consisting of 30 projects with an annual budget of $3 million, to the organizational strategy, led a team of 20 staff members, and engaged with a minimum of 10 key stakeholders. * Achieved a 20% reduction in the operational costs of technological infrastructure, specifically in cloud computing.
4 Jahre und 9 Monate, Sep. 2009 - Mai 2014
Project Manager
PONTIFICAL CATHOLIC UNIVERSITY OF PERU
* Enhanced the visibility and positioning of academic websites by applying SEO/SEM strategies and keywords. * Ensured the effective management of all key strategic projects, implementing appropriate process controls, and establishing relevant KPIs. * Achieved a 30% increase in customer satisfaction
4 Jahre und 2 Monate, Aug. 2005 - Sep. 2009
System Analyst & Technical Leader
PONTIFICAL CATHOLIC UNIVERSITY OF PERU
* Performed key role in providing local helpdesk support for 1000 end users, dramatically reducing operational costs, reducing in 20% customer complaints. * Increased department profit by 5% by diagnosing & resolving production issues for customer service and administration systems. * Designed coding system evaluation reports resulting in 50% efficiency in department profits for rate increase process. * Reengineered business process reducing in 30% operation time.
Ausbildung von Braulio Murillo Veliz
1 Jahr und 3 Monate, März 2014 - Mai 2015
Project management
University International of La Rioja
Project Management Office
7 Monate, Jan. 2013 - Juli 2013
Business Administration
Scandinavian Arts and Business Institute
Business Administration
5 Jahre und 5 Monate, März 2000 - Juli 2005
Software Engineering
Pontifical Catholic University of Peru
Information Systems
Sprachen
Spanisch
Muttersprache
Englisch
Fließend
Deutsch
Grundlagen