Christian Duewel
Angestellt, Director Cyber Defense and MSS, Deloitte
Hamburg, Deutschland
Über mich
A service executive with more than 20 years extensive hands-on experience in Cybersecurity and experienced people leader who manages complex customers and partners by focusing on customer growth, client satisfaction, NPS, partnerships, clear communication and financial success. Specialties: Experienced leader who manages a large service organization in the IT Security space (Endpoint Security, Networking, Cloud, SOC/SIEM, Penetration Testing, OT Security, Red Teaming etc.). The range of experience includes operating with Global teams, having abroad work experience in EMEA and US, working in a multinational and multicultural environment, coordinate certain project delivery groups. My expertise is customer growth (business development), operational and service delivery (customer success), client relationships as well as change management to improve organizational performance and customer satisfaction. Passionate leader with focus on coaching and mentoring management talent.
Werdegang
Berufserfahrung von Christian Duewel
1 Jahr und 1 Monat, Apr. 2017 - Apr. 2018
Senior Director Technical Support - EMEA
McAfee Germany GmbH
Responsible for the EMEA Enterprise Support organisation, leading a team of 90 individuals to deliver premium Support. Manage a team spread around Europe with Regional Managers, Support Account Managers, Resident Support Account Managers, Products Specialist Engineers and Partner Support (MSP, ASP,OEM’s, Premium Partners etc.). - Business Development driving annual growth and keep renewal rate high - Global and EMEA Business Experience - C Level Engagement
2 Jahre, Apr. 2015 - März 2017
Senior Director Technical Support - EMEA
Intel Security
1 Jahr und 1 Monat, Apr. 2014 - Apr. 2015
Senior Director Technical Support - EMEA
McAfee
2007 - 2014
Direktor Technischer Support - EMEA
McAfee GmbH
2002 - 2007
Leiter Technischer Support - DACH + Eastern Europe
McAfee GmbH
2001 - 2002
Leiter Technischer Support - Central Europe
Network Associates GmbH / McAfee Security
1998 - 2001
Supervisor Technical Support
Dr Solomon GmbH
1996 - 1998
System Engineer
mbc Computersysteme
Ausbildung von Christian Duewel
Staatliche Schule für Technik
Sprachen
Deutsch
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Englisch
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