Christian Duewel

Angestellt, Director Cyber Defense and MSS, Deloitte

Hamburg, Deutschland

Über mich

A service executive with more than 20 years extensive hands-on experience in Cybersecurity and experienced people leader who manages complex customers and partners by focusing on customer growth, client satisfaction, NPS, partnerships, clear communication and financial success. Specialties: Experienced leader who manages a large service organization in the IT Security space (Endpoint Security, Networking, Cloud, SOC/SIEM, Penetration Testing, OT Security, Red Teaming etc.). The range of experience includes operating with Global teams, having abroad work experience in EMEA and US, working in a multinational and multicultural environment, coordinate certain project delivery groups. My expertise is customer growth (business development), operational and service delivery (customer success), client relationships as well as change management to improve organizational performance and customer satisfaction. Passionate leader with focus on coaching and mentoring management talent.

Fähigkeiten und Kenntnisse

IT-Security
Global and EMEA Business Experience
People Management
Kontakte
neue Ideen
Business Development driving annual growth and kee
C Level Engagement
Cross-Functional Team Leadership
Performance Management
Budgeting and Planning
Operational Excellence
Decision Making
Project Management
Information Security
Internet Security
McAfee
Antivirus
Endpoint Security
Cloud Computing
Content filtering
ITIL
interpersonal skills
Management
Change Management
Customer Retention
Team Leadership
Pre-Sales
Business Development
Service Delivery
Data Loss Prevention
IPS
Malware Analysis
Project management
Account management
Cloud Security
Customer Satisfaction Management
Global Management
Cross functional leadership
Managed Services
Strategy
Technical Support
Networking
IT Service Management
Customer Support
Net Promoter Score - NPS
Leadership
Channel partner
Customer Relationship Management
Region

Werdegang

Berufserfahrung von Christian Duewel

  • Bis heute 3 Jahre, seit Juni 2021

    Director Cyber Defense and MSS

    Deloitte
  • 3 Jahre und 3 Monate, Apr. 2018 - Juni 2021

    Snr. Manager - Cyber Risk Advisory at Deloitte

    Deloitte
  • 1 Jahr und 1 Monat, Apr. 2017 - Apr. 2018

    Senior Director Technical Support - EMEA

    McAfee Germany GmbH

    Responsible for the EMEA Enterprise Support organisation, leading a team of 90 individuals to deliver premium Support. Manage a team spread around Europe with Regional Managers, Support Account Managers, Resident Support Account Managers, Products Specialist Engineers and Partner Support (MSP, ASP,OEM’s, Premium Partners etc.). - Business Development driving annual growth and keep renewal rate high - Global and EMEA Business Experience - C Level Engagement

  • 2 Jahre, Apr. 2015 - März 2017

    Senior Director Technical Support - EMEA

    Intel Security

  • 1 Jahr und 1 Monat, Apr. 2014 - Apr. 2015

    Senior Director Technical Support - EMEA

    McAfee

  • 2007 - 2014

    Direktor Technischer Support - EMEA

    McAfee GmbH

  • 2002 - 2007

    Leiter Technischer Support - DACH + Eastern Europe

    McAfee GmbH

  • 2001 - 2002

    Leiter Technischer Support - Central Europe

    Network Associates GmbH / McAfee Security

  • 1998 - 2001

    Supervisor Technical Support

    Dr Solomon GmbH

  • 1996 - 1998

    System Engineer

    mbc Computersysteme

Ausbildung von Christian Duewel

  • Staatliche Schule für Technik

Sprachen

  • Deutsch

    -

  • Englisch

    -

Interessen

Sport
Businesskontakte

21 Mio. XING Mitglieder, von A bis Z