Daniela Ullmann

Telefónica Global Services employs ~150 people from over 20 nationalities, mostly from Spain, Latin America & Germany. The company language is English, however main communication between employees is in Spanish and German, making TGS a diverse and multicultural organization. In addition to supporting our Spanish speaking CEO, I manage a variety of other responsibilities in Internal Communications, Travel Management, HR, Social Responsibility and most recently, Corporate Health Management.

• Developed and translated content for press releases, media advisories, blog posts and event invitations to generate high-impact coverage • Managed press fleet and logistics including hand over to journalists • Identified opportunities that build corporate visibility and establishes credibility such as test drives and company events • Arranged speaking engagements and interviews for senior management • Prepared press coverage and daily summaries for European sales and Communications teams

• Planed and executed events and social activities • Wrote, edited and proofread content for online marketing and social media tools • Translated press releases and other announcements • Developed event PR strategies to ensure maximal attendance

• Redesigned Intranet pages for HR to create new "look and feel" and enhanced user experience • Developed, designed and distributed internal newsletter • Wrote and edited content for internal communication channels, which include Intranet, newsletter, Email and presentation material • Designed HTML messaging for internal audiences to ensure consistent layout and structure • Drove continuous improvement on messaging and channels to improve effectiveness of internal communications

• Supported Leadership Team in the development and roll-out of projects across the Americas to implement core topics • Led redesign of Americas HR Intranet pages to ensure alignment with global brand guidelines • Planned and executive Extended Leadership Team Meeting (80 participants • Developed and introduced internal process for recognizing individual and team successes

• Supported SWE Executive Management and Central Functions in the implementation of the new SWE regional organization to standardize systems and processes • Developed content for digital communication channels, which includes Intranet, Email, and surveys in close collaboration with Corporate Communications Team • Planned and executed board level events for SWE Executive Management Team • Coordinated SWE invitation process and program for global business conference „Future Dialogue 2009“

• Managed HR Director’s office; organized and executed large Marketing and Communication events • Developed and translated confidential business documentation in Spanish, English and German • Coordinated employee benefits.

• Developed, introduced and controlled administrative processes and systems for new train maintenance facility • Assisted HR with recruitment of 100+ employees • Coordinated staff training, trained and coached administrative staff • Organized and executed official depot opening formally unveiled by government official and press.

Health, Nutrition, Personal Development, Coaching, Fitness

Economics and Languages