David Wittmann

Berufserfahrung von David Wittmann

• Bis heute 5 Monate, seit Jan. 2024

  Tier 2 Shift Lead

  euNetworks GmbH

  Customer Care Tier 2 Shift Lead

• Bis heute 9 Jahre und 3 Monate, seit März 2015

  Tier 1 Customer Care Engineer

  euNetworks GmbH

  Phone & E-Mail communication, Case opening, Monitoring, Basic checks including different hardware platforms, Arranging Access to our colocations and 3rd party colocations, highlighting and forwarding cases to the correct departments, receiving and confirming escalations, escalating urgent issues internally and towards 3rd party providers, finally, my job is solving all kind of issues affecting our customers together with the Team including different internal and external departments.

• 2 Jahre und 10 Monate, März 2021 - Dez. 2023

  Tier 2 Network Engineer

  euNetworks GmbH