Dino Halilovic

•Developing sales activities and marketing projects, including creating presentations, promotional materials and statistics •Monitoring competitive environment; analysis for business plans with emphasis on the Airline Industry •Monitoring Customer Relationship Management and providing input to advance relationship processes. Created best practice CRM iPad application concept. Concept available upon request. •Creation of reports, interpretation of sales figures and database maintenance •Assisting wit

•Administrative oWrite project estimates and e-mail/send to customer oEnsure payment from customers has been received •Customer service and customer relations oPost-estimate and post job completion/service follow up via calls and e-mail to ensure customer satisfaction and possible future business oRespond to customer questions and comments oRelay customer requests/needs to work crew and keep clear channel of communication between customer and work crew •Scheduling oSchedule estimates and appointm