Frank Wolf

Angestellt, Managing Director, Lautergold Asia-Pacific

Shanghai, China

Über mich

Lived and worked in China since 2006. Accomplished and results driven well-seasoned automotive expert with general management as well matrix organization experience, having 16+ years German automotive manufacturer expertise in retail as well wholesale with a consistent track record of working with the world’s finest brands like: Mercedes-Benz, BMW, Porsche and Volvo Cars. Well experienced in process implementations as well,focusing on achievements. Attended numerous conferences & meetings for BMW, Porsche, and Volvo on different management aspects in Germany, China, Taiwan, USA, and Sweden. Good knowledge of latest information technology (IT) and excellent understanding of Dealer Management Systems (DMS). International working experience working together with people from more than 17 countries, coming all over the world together, in a strong growing market. Gained comprehensive knowledge about Chinese culture. Having a very strong and comprehensive understanding of the Chinese market.

Fähigkeiten und Kenntnisse

Operations Management
Process Improvement
Aftersales
Automotive
Automotive Aftermarket
China Business Development
Dealer Management
Business Development
Vehicles
Strategy
Team Leadership
Automobile
Business Strategy
Customer Satisfaction
Parts
Marketing Strategy
New Business Development
Continuous Improvement
Sales
Negotiation
Profit
Corporate Identity
Mandarin
Product Development
Business Process
Management
Cultural Awareness
Business Analysis
Automotive Engineering
Aftersales Process
Retail
Business Planning
Wholesale
People Skills
B2B
Business Process Development
B2C
Supplier Negotiation
Wholesale Operations
Training
Warranty
Insurance
Technical Support
Employee Satisfaction
KPI Implementation
ROI Optimization
Change Management
Project Management
Market Development
Profit & Loss Management

Werdegang

Berufserfahrung von Frank Wolf

  • Bis heute 10 Jahre und 8 Monate, seit Okt. 2013

    Managing Director

    Lautergold Asia-Pacific

    Reporting directly to the Chairman and business owner, employed in the capacity of Managing Director, with full profit and loss responsibility. Setting up the strategic planning with ROI & ROS focus, manpower development, defining brand positioning and building up the Lautergold distribution network with focus on Mainland China.

  • 2 Jahre, Nov. 2011 - Okt. 2013

    Technical Director

    Volvo Car Distribution (Shanghai) Co.,Ltd.

    Reporting directly to the VP Customer Service, employed by Volvo Car Distribution (Shanghai) Co. Ltd. in the capacity of Technical Director, with an overall responsibility for 8 sub-departments and a staff complement of 51 employees and 150 Volvo Dealers.

  • 3 Jahre und 2 Monate, Sep. 2008 - Okt. 2011

    Dealer Support Manager

    Porsche (China) Motors Ltd.

    Reporting directly to Head of Dealer Support Team (DST), employed by Porsche (China) Motors Ltd. in the capacity of Dealer Support Manager as well assigned with 3 additionally projects responsibility and being the only Porsche China member of the DMS Change Management Team for the new Porsche China Incadea DMS development.

  • 1 Jahr und 10 Monate, Nov. 2006 - Aug. 2008

    Senior Aftersales Consultant

    BMW China Automotive Trading Ltd.

    Reporting directly to Dealer Qualification Program Manager (DQP), employed by BMW China Automotive Trading Ltd. in the capacity of Senior Aftersales Consultant. The core focus was to provide established BMW Dealers and new BMW Dealers with operational business consulting related to all aspects of BMW retail operations in terms of standards, systems and processes.

  • 7 Jahre und 10 Monate, März 1999 - Dez. 2006

    Service Manager

    BMW Autohandelsgesellschaft Schiel mbH

    Reporting directly to General Manager, employed by BMW Autohandelsgesellschaft Schiel mbH in the capacity of Service Manager. The core focus was to improve the Aftersales business in terms of customer satisfaction, efficiency, productivity and turnover by monitoring and analyzing of Aftersales KPI figures as well implementation of relevant improvement measures. Handling the training planning for all Aftersales employees.

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Chinesisch

    Fließend

  • Tschechisch

    Fließend

Interessen

Family
Golf
Tennis
Motorcycling
Cars
Photography
Diving
Travelling
Music
Movies
Computer

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