Harishkumar Moorthy
Bis 2023, Salesforce Analytics consultant, Capgemini
Villingen-Schwenningen, Deutschland
Über mich
• 3 years of IT experience in Salesforce CRM platform. Currently pursuing my MBA from Hochschule Furtwangen University Germany. • Expertise in creating intuitive, actionable, insightful, and compelling CRM Analytics reports and dashboards for various bankers and managers. • Provide hands-on experience handling data flows, recipes, and security parameters of datasets. • Experience developing CRM Analytics reports/dashboards with good accuracy for enterprise payments divisions that manages at least 50 end users. • Solid experience in the deployment of dashboards to internal Salesforce users and community members. • Good understanding of SAQL and SOQL on a hands-on basis. • Worked with advanced functionalities like Bindings, Timeseries, Prediction Builder, Recipes. • Created test scenarios on sandbox and production environment and migrated code to deployment upon successful testing.
Werdegang
Berufserfahrung von Harishkumar Moorthy
Analyze, design and Maintain CRM Analytics dashboards for Sales and Service cloud. Exposure to Salesforce Shield and CRM Analytics data Integration from various sources within and outside of Salesforce. Working with Service now tool to manage incidents and demands for both new and existing dashboards. Integrated data from AWS using S3 connector to create dashboards for the service cloud. Worked with Bitbucket to perform Continuous Integration and Continuous Deployment of dashboards across Sandboxes.
2 Jahre und 3 Monate, Aug. 2020 - Okt. 2022
Salesforce Consultant
Tata Consultancy Services Ltd
Collaborates with a wide range of business user groups for requirements gathering and documentation for Salesforce. Building and maintaining complex dashboards with SAQL and implementing complex security models to restrict data access for managers. Proven proficiency with Tableau CRM components such as Data Manager, dataflows, recipes, writing SQQL/SAQL, lenses, visualizations, and publishing to Lightning record pages using Tableau crm.
Ausbildung von Harishkumar Moorthy
Bis heute 8 Monate, seit Okt. 2023
International Business Management
Hochschule Furtwangen University
3 Jahre und 9 Monate, Aug. 2016 - Apr. 2020
Mechanical Engineering
Kamaraj College of Engineering and Technology