Ing. Héctor Aguilera
Angestellt, Senior Technical Support Engineer, Private Company Information
Abschluss: Business Informatics, Instituto Tecnológico y de Estudios Superiores de Monterrey
Berlin, Deutschland
Werdegang
Berufserfahrung von Héctor Aguilera
Bis heute 1 Jahr und 8 Monate, seit Okt. 2022
Senior Technical Support Engineer
Private Company Information
Bis heute 7 Jahre und 5 Monate, seit Jan. 2017
Marketing & Community Manager
Independent Consultant
Part-time work performing seasonal marketing campaigns using Facebook Ads. Responsible for developing from scratch the online presence of businesses. Audience segmentation and creatives delivery through the Facebook Ads Manager. Achievements: * Development of an easily recognizable brand across customers. * Identification of most common client requests. * Identification of business and products trends. * Organic growth of the Facebook and Instagram presence.
2 Jahre und 9 Monate, Jan. 2020 - Sep. 2022
Technical Support Engineer
Private Company Information
1 Jahr, Jan. 2019 - Dez. 2019
Technical Solutions Engineer
Adikteev GmbH
1 Jahr und 4 Monate, Mai 2012 - Aug. 2013
Tech Sales Engineer
Trademob GmbH
B2B Technology Services Company that provides web, mobile web and in-app marketing solutions for Apple iOS and Android Apps. > Responsible for technical tasks at the 1st and 2nd IT customer support levels. Interface between the IT operations team and internal/external clients. > Creation of reports and data analysis for clients (MySQL, Linux terminal, log files). > Clarification of tech questions from clients and verification/troubleshoot of technical integrations (SDKs, APIs, Server-to-Server).
4 Jahre, Jan. 2008 - Dez. 2011
Assistant to the management
CIC Consultoría, Ingeniería y Construcciones
Assistant to the management in family-owned business. Part-time job during Bachelor studies. Business oriented to provide consultancy and technical solutions in the electrical, mechanical and mechatronics fields in the private sector. > Management of estimates, quotes and invoices required by the main clients of the company. > Responsible for preparing legal documents (taxes declarations and social security paperwork). > Responsible for creating interactive PDFs for automatic tax calculations.
Ausbildung von Héctor Aguilera
1 Monat, Sep. 2018 - Sep. 2018
Entrepreneurship Summer School
Startup Class Berlin 2018
Full-time 4-week class dedicated to boost entrepreneurial skills. Based on the Lean Launchpad from Steve Blank, a team identifies unmet customer needs, creates a new product to address those needs and develops an innovative business model (as taught in Stanford, Berkeley and Columbia Universities).
2 Jahre und 11 Monate, Okt. 2014 - Aug. 2017
Master of Science
Universität Münster
Theoretical and practical approaches in Information Management, Process Management and Business Networks. Applied informatic skills in process modeling, databases, linux systems, monitoring tools, BI tools, computer networking and collaboration in a software development team.
6 Jahre, Jan. 2008 - Dez. 2013
Bachelor of Science
Instituto Tecnológico y de Estudios Superiores de Monterrey
IT Management, IT Consulting, Strategy, Business Management and Organizational Process Modeling.
Sprachen
Englisch
Fließend
Spanisch
Muttersprache
Deutsch
Fließend
Französisch
Grundlagen