Ioana Cristea
Angestellt, Incident Manager, Tesla Gigafactory Berlin
Berlin, Deutschland
Werdegang
Berufserfahrung von Ioana Cristea
Bis heute 3 Jahre und 10 Monate, seit Aug. 2020
Incident Manager
Tesla Gigafactory Berlin
Bis heute 11 Jahre und 11 Monate, seit Juli 2012
Service Manager
Vodafone Group
Motivated Service Manager with 7+ years of experience across multiple Telecom services and multi-cultural environments, providing high quality service delivery. Proven-track record of working as a Product Owner within Agile Scrum framework, driving the product strategy and ensuring the customer vision and expected value.
1 Jahr und 3 Monate, Nov. 2015 - Jan. 2017
Incident Manager
Vodafone Group
I was responsible for ensuring the network's high standards of performance and quality for Vodafone Netherlands and my main responsibility was to coordinate and coach technical teams during interventions on complex and critical incidents.
3 Jahre und 4 Monate, Juli 2012 - Okt. 2015
NOC Engineer
Vodafone Group
Monitoring 24/7 the Radio Access Network of Vodafone Germany Network, investigating and troubleshooting any fault alarms received.
Providing technical and customer support to DACH customers.
Ausbildung von Ioana Cristea
1 Jahr und 10 Monate, Okt. 2013 - Juli 2015
Industrial Engineering
Politehnica University of Bucharest
3 Jahre und 10 Monate, Okt. 2009 - Juli 2013
Industrial Engineering
Politehnica University of Bucharest
Sprachen
Englisch
Fließend
Deutsch
Fließend
Rumänisch
Muttersprache