Jayrald Ado
Freiberuflich, Remote Executive Assistant, Borderless Assistance
Waldenburg, Deutschland
Werdegang
Berufserfahrung von Jayrald Ado
Bis heute 4 Jahre und 3 Monate, seit Feb. 2020
Assistant To Chief Executive Officer
Lovey's Artificial Intelligence Monitor
Bis heute 6 Jahre und 1 Monat, seit Apr. 2018
Remote Executive Assistant
Borderless Assistance
1. Respond to emails and phone calls 2. Schedule meetings 3. Book travel and accommodations 4. Manage a contact list 5. Prepare customer spreadsheets and keep online records 6. Organize client calendars
2 Jahre und 2 Monate, März 2016 - Apr. 2018
Marketing Executive
Taheel Asseha Medical Est.
1. Assess client’s needs and present suitable promoted products. 2. Liaise with and persuade targeted doctors to prescribe our products utilizing effective selling skills. 3. Provide product information and deliver product samples. 4. Attend sales meetings, conference calls, training sessions and symposium circuits. 5. Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message.
7 Monate, Sep. 2014 - März 2015
Email Support Associate
PCCW Teleservices
1. Respond to emails from customers per the established criteria 2. Resolve problem and professionally by applying store functions knowledge 3. Promote and ensure that the customer service delivered through email is of the highest quality and that the standard bar continues to be elevated per the business plan for the year. 4. Follow up with customers regarding their purchase they made online. 5. Make necessary adjustments on customer's purchase to better assist them.
2 Monate, Aug. 2014 - Sep. 2014
Customer Service Representative
Teleperformance
1. Understanding the customer's needs through effective listening and questioning skills 2. Dealing with calls politely, courteously, professionally, and assertively 3. Matching customers' needs to Client's products and services 4. Communicating relevant information to internal and external customers and sharing learning with colleagues 5. Adhering to agreed processes, meeting required work standards, targets, and objectives
7 Monate, Mai 2013 - Nov. 2013
Executive Secretary
OTC Al Obayan Contracting Est.
1. Prepare and check employee time sheet record. 2. Compute employee overtime hours. 3. Assist in preparing monthly payroll. 4. Prepare and file internal employee memorandum. 5. Prepare correspondences for company clients. 6. Receive, classify, and screen phone calls.
3 Monate, März 2013 - Mai 2013
Accounting Clerk
Diamond Energy and Process Corporation
1. Prepare Sales Order Monitoring Form 2. Create Sales Invoices 3. Generate Sales Revenue Reports 4. Petty Cash Handling 5. Bank Accounts Reconciliation 6. Prepare Monthly Administration Expenses Report
4 Monate, Dez. 2012 - März 2013
Executive Secretary
OTC Al-Obayan Trading & Contracting Est.
1. File organization of various office documents into correct places. 2. Review of incoming and outgoing documents to confirm that the documents are reaching their correct destination. 3. Meet the needs of the people requesting specific documents to complete certain tasks. 4. Perform edits on documents before submitting them for approval. 5. Supervise staff members as they compile the needed documentation regarding the submission of certain documents to avoid delay.
1 Jahr und 1 Monat, Nov. 2011 - Nov. 2012
Academic Copyeditor-Proofreader
Knowledge Growth Support, Ltd.
1. Conduct preliminary review of different academic materials, which include are but not limited to articles for submission to high-impact journals; theses, dissertations, and school reports; and books and other publications. 2. Ensure quality and timely submission of deliverables 3. Expected to comply with KGS standard operating procedures 4. Report directly to the current roster of Senior Editors and the Team Leader
6 Monate, März 2011 - Aug. 2011
Customer Service Representative
Sykes Enterprises, Incorporated
1. Provide inbound support to customers regarding their financial account inquiries. 2. Analyze what the customer says they want and need then tailor it to what the policy says. 3. Probe as to what the customers need and offer the best solution to their concerns. 4. Create notes and remarks about the customer's concern and the given resolution and recommendation.
2 Monate, Jan. 2011 - Feb. 2011
Customer Service Representative
Garret & Talon, Inc.
1. Do outbound calls to florist. 2. Give order details to the participating florist. 3. Checks the availability of the products ordered by the customer. 4. Makes sure the correct and feasible prices of the orders are agreed upon by the florist. 5. Place the order to the florist through wire services like Bloomnet, FTD, and Teleflora.
3 Monate, Nov. 2010 - Jan. 2011
Technical Support Representative
Stream Global Services
1. Troubleshoot and resolve support requests from customers. 2. Receive and provide detailed answers to specific and general inquire. 3. Analyze the source of problems reported. 4. Locate trends and recommend measures to minimize or eliminate future occurrences of the problem.
1. Perform data entry and research in various systems and tracking tools. 2. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. 3. Assess and resolve non-standard and standard issues or problems. 4. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
9 Monate, Mai 2007 - Jan. 2008
Administrative Clerk
Waterfront Hotels and Casinos-Manila Sales and Reservation Office
1. Maintaining credit policies and procedures. 2. Coordinating with Corporate Sales and other departments. 3. Establishing credit lines and credit limits. 4. Preparing financial worksheets and reports. 5. Preparing billing account statements and other important financial documents. 6. Preparing corporate/commercial client and profiles. 7. Receiving and classifying client telephone calls. documents
5 Monate, Juli 2005 - Nov. 2005
Fast-food Service Crew
Jollibee Foods Corporation
Sprachen
Englisch
Fließend