Jens Christmann
Angestellt, Global Head Customer Insights and Omnichannel Engagement, Mundipharma Holding AG
Basel, Schweiz
Über mich
Leading large-scale digital and business transformations for continued success with customers and stakeholders. Thriving at the intersection of marketing, sales, communications. Versatile, strategic, and resilient leader in Life Sciences and Fast-Moving Consumer Goods – local, regional, global roles. Member of management boards and functional leadership teams; interim lead of business unit. Proven self-starter who functions effectively in unstructured, fast-paced and changing environments. Experienced in navigating global matrix organizations. Team player with strong intercultural understanding – worked and lived abroad. EXPERTISE - Omni-channel marketing and communication - Stakeholder engagement: Engage opinion leaders, secure 3rd party endorsements from governments, NGOs. - Digital transformation and business turnaround: Capture business needs and external trends in an analytical way, design and align strategy, make change happen through cross-functional leadership.
Werdegang
Berufserfahrung von Jens Christmann
Bis heute 2 Jahre und 1 Monat, seit Mai 2022
Global Head Customer Insights and Omnichannel Engagement
Mundipharma Holding AG
Enable go-to-market transformation through renewed customer centricity, innovative customer engagement (integrated digital and face-to-face; focused KAM approach), lean operations (global strategy and tools). Lead customer insights & experience, omnichannel engagement, digital operations for Mundipharma globally. Member of the Leadership Team.
1 Jahr und 7 Monate, Okt. 2020 - Apr. 2022
Senior Global Director, Digital Marketing & Sales
Mundipharma Holding AG
Led digital acceleration of customer engagement: launched and integrated 7 digital channels in 10 months. Built high performing team and digital ecosystem. Embedded new capabilities and processes in global matrix organization. Established innovative culture and methodologies, agile ways-of-working (cross-functionally). Member of the Marketing & Sales Leadership Team.
1 Jahr und 6 Monate, Apr. 2019 - Sep. 2020
Head of Digital Transformation & Commercial Excellence / Management Board (CH)
Mundipharma Switzerland
Co-pilot of the GM: Transform Swiss affiliate into a customer centricity pilot market, ready to perform in highly competitive therapy areas (respiratory, diabetes, biosimilars). Lead specialty care business unit (CHF 40M P&L responsibility). Member of the Management Board Regional Commercial Excellence Lead for France, Switzerland, Austria, Central & Eastern Europe
2 Jahre und 7 Monate, Sep. 2016 - März 2019
Senior Global Director, External Affairs & Stakeholder Engagement
Mars Wrigley Global HQ, Chicago/USA
Global External Affairs and Healthcare Professional Marketing for Mars Wrigley in over 70 Markets. Reignite sales growth for world’s largest confectionery manufacturer (incl. M&M’s, SNICKERS, TWIX, EXTRA): Generate key insights from external stakeholders and define strategic options, including financial implications. Align recommendations with the board; influence required change internally. Lead global HCP marketing for chewing gum in caries prevention.
5 Jahre, Okt. 2011 - Sep. 2016
Head of Corporate Affairs & Healthcare Marketing / Management Board
Wrigley GmbH
ales turnaround of Wrigley Germany (4th largest market globally) and achieved growth for three consecutive years. Facilitated strategy workshops and follow-through. Leveraged external affairs and government affairs to drive sales through endorsement of sugar free gum. Member of the Management Board.
1 Jahr und 5 Monate, Juni 2010 - Okt. 2011
Head of Corporate Communications
Techem Energy Services
- Pressesprecher, Gruppenleitung mit Personalverantwortung - Neuaufbau der Unternehmenskommunikation: Re-Positionierung als Energiemanager, Entwicklung von Unternehmenswerten & Kernbotschaften, CEO-Positionierung - Schwerpunkte: Media Relations (inkl. Krisen-PR), Change Management, Corporate Publishing
5 Jahre und 4 Monate, März 2005 - Juni 2010
Marketing Manager, Global Healthcare and Corporate Affairs
Wm. Wrigley Jr. Company
- Regional Corporate Affairs Manager für Europa, Mittlerer Osten, Afrika, Indien, Russland + CIS - Issues- und Krisenmanagement: Leitung von Krisentrainings in der gesamten Region - Wettbewerbsbeobachtung, EU Health Claims Registrierung - Globale Steuerung Wrigley Oral Healthcare Program: Repräsentation bei wissenschaftlichen Konferenzen weltweit
2 Jahre und 3 Monate, Jan. 2003 - März 2005
Account Manager mit Etatverantwortung
Weber Shandwick Worldwide
3 Jahre und 1 Monat, Okt. 1999 - Okt. 2002
Freier Redakteur
RTL Television
Digitale Transformation | Omnichannel Marketing | Kommunikation
Jens Christmann
Ausbildung von Jens Christmann
5 Monate, Nov. 2014 - März 2015
Business Administration
Darden School of Business at the University of Virginia
Seminare via Mars University. Abschlussarbeit ausgewählt als 'best practice'.
10 Monate, Aug. 2001 - Mai 2002
Politikwissenschaft
Duke University, North Carolina
4 Jahre und 9 Monate, Apr. 1998 - Dez. 2002
Politikwissenschaft
Freie Universität Berlin
Staatsrecht, Volkswirtschaft, Translatlantische Sicherheitspolitik
Sprachen
Deutsch
Muttersprache
Englisch
Fließend