Marc Neuenschwander
Angestellt, Area Director, Securiton AG
Lausanne, Schweiz
Werdegang
Berufserfahrung von Marc Neuenschwander
10 Monate, Dez. 2014 - Sep. 2015
National Sales Manager Wholesalers & HORECA
Provins Valais
I'm in Charge of the Sales departement Wholesale & HORECA (HOtel, REstaurant & CAtering). Defining the sales strategy with the Board of Directors and insure the realization of the yearly sales results regarding turnover, margin & trade balance reporting to the CEO.
8 Jahre und 4 Monate, März 2006 - Juni 2014
Head of Contact Center Residential - Sion
Swisscom Suisse SA
Contact Center with 150 Customer Consultants delivering TIME services through real time (phone) as well as non real time (emails, letter, fax) channels.
6 Jahre und 3 Monate, März 2004 - Mai 2010
VIP & Partnering Programs
Patrouille des Glaciers
Développement et organisation de programmes d'accompagnement pour VIP dans le cadre de l'évènement Patrouille des Glaciers.
2 Jahre und 11 Monate, März 2003 - Jan. 2006
Head of Business Customer Support Desk
Swisscom Solutions AG
Technical Customer Helpdesk for Business Customers. Telemaintenance, Customer Network Survey, Dispatching, Billing. 40 collaborators, Technicians, Call Center Agents, Dispatchers.
3 Jahre und 9 Monate, Juni 1999 - Feb. 2003
Head of Training & Support
Swisscom Systems AG
Training & Support Center for Technical Specialists of Swisscom who were in charge of maintaining and troubleshooting Business Customer's TCom Networks. Design of Business Communication Solutions 45 Engineers & Solutions Designers
2 Jahre und 6 Monate, Jan. 1997 - Juni 1999
Development & Support Engineer
Swisscom AG
Development of Test Solutions for the Swisscom Repair Center. Integration of existing Solutions and/or implementation of new features.
Ausbildung von Marc Neuenschwander
2 Jahre und 7 Monate, Sep. 2000 - März 2003
Marketing & Communication
IIMT - Uni Fribourg
4 Jahre und 2 Monate, Nov. 1992 - Dez. 1996
Energie et Electronique Industrielle
Ecole d'Ingénieurs du Valais
Sprachen
Deutsch
Fließend
Englisch
Gut
Französisch
Muttersprache
Italienisch
Muttersprache