Mag. Marcel Ulicny

Berufserfahrung von Marcel Ulicny

• Bis heute 6 Jahre und 10 Monate, seit Aug. 2017

  Problem Manager

  DIEBOLD NIXDORF

  Managing Problems across its lifecycle according to ITIL.

• 2 Jahre und 10 Monate, Okt. 2014 - Juli 2017

  Senior Applications Engineer

  IBM Polska

  2nd and 3rd level application support. Ditributed Web/Application server support. Consulting and design of web applications.

• 1 Jahr und 6 Monate, Apr. 2013 - Sep. 2014

  Unix/Linux Project Engineer

  Hewlett Packard

  Overall technical responsibility for the Service provided by a Service Capability for a designated customer. On the domain of competence: Provides technical consulting and recommendations to ensure his domain of competency (Delivery Contract) is cost efficient and in line with customer's needs. Ensures consistency of the technical actions on the customer's infrastructure. Responsible for building, deployment and delivery quality of Unix/Linux platform for SAP application support/operations.

• 6 Monate, Okt. 2012 - März 2013

  Linux Instructor

  NIIT Technologies GmbH

  RedHat Intructor trainee.

• 1 Jahr und 6 Monate, Juni 2011 - Nov. 2012

  Major Incident Manager

  T-Systems International

  • Managing Major Incident and De-Escalation related activities on global scale • Management of service delivery related quality programs • Creation and maintenance of Major Incident Process related documentation and tools • Training and mentoring of the operation responsible and staff members

• 4 Jahre und 11 Monate, Aug. 2006 - Juni 2011

  Linux System Administrator

  T-Systems International

  • Linux server day-to-day operation and troubleshooting • Deployment and operation of virtualized and standardized Linux platforms • Setup and configuration of services and applications • OS/Service securing, hardening and performance tuning • Technical expert single point of contact for the customer • Technical team leadership • Service quality improvement programs • Operation documentation creation and maintenance • Technical staff members training and mentoring

• 6 Jahre und 11 Monate, Sep. 1999 - Juli 2006

  Research Scholar

  Forschungszentrum Jülich

  • Design, Setup and Control of Electronic Experiment • Computerized Data Acquisition and Analysis