Marco Leichsenring

Berufserfahrung von Marco Leichsenring

• Bis heute 6 Jahre und 2 Monate, seit Apr. 2018

  IT-Mitarbeiter

  LfSt

• Bis heute 6 Jahre und 3 Monate, seit März 2018

  IT-Supporter 1st/2nd Level2nd, Change Koordinator

  Hays

• 7 Jahre und 1 Monat, März 2010 - März 2017

  Linux Administrator

  Marco Leichsenring - losl.IT

  Network- and System-Administration, Support for OpenSource-Software (especially Linux-based Software-Solutions) and Windows for the end-user, virtualizing of network-infrastructures, installation, configuration, testing of Hard- and Software, backup-solutions

• 4 Monate, Nov. 2009 - Feb. 2010

  Systemadministrator

  zsh Halle

  Analyzing network issues, technical helpdesk, providing support, basic troubleshooting, Windows XP, Debian Linux, Administration Asterisk, Supporting OPSI Software Deployment System, Typo3, Wordpress, System-Administration Windows and Linux

• 2 Monate, Sep. 2009 - Okt. 2009

  Kundenberater

  Kabel Deutschland

  Providing technical support to the customers, Logging calls, advising technicians for malfunctions in the DSL lines, key account management, creating tickets, Support of the following products: analog/digital TV, ISP, Telephony

• 1 Monat, Aug. 2009 - Aug. 2009

  PC Technician Trainee

  CST Datentechnik

  Assembling and testing PCs, Installation of PC OS and System Software, Hardware Checks, Software Checks, Linux, Mac OS X, MS Windows XP, Vista

• 4 Monate, Nov. 2008 - Feb. 2009

  Technical Support Agent

  Applecare

  Taking inbound calls from customers from the german, switzerlandish and austrian market, logging cases, troubleshooting, determining software/hardware issues, searching in internal databases, creating DIY and dispatches, key account management of customer details, resolving hard- and softare issues, customer callbacks if neccessary, transfering calls to technical support level 2 if neccessary

• 1 Jahr und 9 Monate, Jan. 2007 - Sep. 2008

  Apprenticeship as IT-Specialist

  Berufsbildungswerk Neckargemünd gGmbH

• 2 Monate, Sep. 2007 - Okt. 2007

  Trainee in Marketing Department

  Wurth Spain

  Invoice-bookings in SAPr3, Creating marketing concepts, elaborating statistics, creating marketing samples, designing dossiers, creating sample sites for the new catalogue

• 3 Jahre und 1 Monat, Sep. 2001 - Sep. 2004

  apprenticeship as IT specialist

  Berufsbildungswerk Neckargemünd gGmbH

  at the end I made my own plans and did not care about the job that I was learning. I quit short time for the real end and started my own business